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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We partner with innovative organizations to create customer-centric digital banking solutions from the ground up. The focus isn't solely on the technology employed to serve your clientele; rather, it's about leveraging that technology to ensure customers feel valued and prioritized. Our mission centers on making banking more convenient, simpler, accessible, and rewarding for users. Our unique digital banking infrastructure, known as fOS, empowers you to achieve these goals. The success of our current clients and the numerous accolades we've received stand as testaments to our effectiveness. Fidor offers the comprehensive expertise necessary to turn your digital banking vision into reality. We engage in a thorough process of thinking, designing, testing, building, and launching. Our cutting-edge digital banking platform, fidorOS (fOS), encompasses all essential banking functionalities, including onboarding, card and account management, credit products, and analytics, all within a single, unified platform. As a pioneer in adopting Open Banking principles and API integration, we have developed the fidorOS platform to be significantly advanced compared to conventional solutions. This approach not only enhances flexibility but also ensures a seamlessly integrated banking experience for users.

Description

LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IDnow
Kasisto KAI
Xentral

Integrations

IDnow
Kasisto KAI
Xentral

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fidor Solutions

Founded

2007

Country

Germany

Website

www.fidor.com

Vendor Details

Company Name

LiveBank

Country

Poland

Website

livebank24.com

Product Features

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Product Features

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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