Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.
Description
Enhance customer loyalty by providing an intuitive interface that streamlines the processes of booking, reviewing, and communicating with your clients. Allow your clients to engage with your business around the clock, enabling them to verify details, schedule appointments, or reach out to you from any device at their convenience. Deliver a service that is so convenient that it encourages repeat business whenever they require your services again. Ensure your operations are available at all times and from any device, leading to increased bookings from clients at any hour. Reach out to the TopVet support team whenever needed to optimize your online business presence. Leverage feedback from your clients to attract new customers and elevate your online business profile. This continuous accessibility not only fosters customer satisfaction but also strengthens your relationship with them, encouraging loyalty and repeat patronage.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
Yes
AVImark
Yes
Cornerstone Software
Yes
Digitail
Yes
FreeSWITCH
Yes
Impromed
Yes
RingCentral Automatic Call Recording
Yes
Star2Star
Yes
Vonage Contact Center
Yes
Integrations
3CX
No
AVImark
No
Cornerstone Software
No
Digitail
No
FreeSWITCH
No
Impromed
No
RingCentral Automatic Call Recording
No
Star2Star
No
Vonage Contact Center
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FetchIt
Founded
2017
Country
United States
Website
www.fetchitdata.com
Vendor Details
Company Name
TopVet
Founded
2015
Country
United Kingdom
Website
topvet.net
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Veterinary
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
No
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
No
Prescription Management
No
Treatment Plans
No
Product Features
Veterinary
Appointment Reminders
Yes
Appointment Scheduling
Yes
Billing & Invoicing
No
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
Yes
Prescription Management
No
Treatment Plans
No