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Description
Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.
Description
The IDEXX VetLab Station consolidates all in-house diagnostic tools, promoting efficient and smooth workflows. It features bidirectional connectivity across IDEXX systems, ensuring immediate and consistent visibility of data. The workflows are designed to be straightforward, requiring minimal training for staff, and improvements are on the horizon to enhance efficiency even further. By centralizing diagnostic information, it reduces complexity and bolsters confidence in decision-making. Customers can access support and ongoing upgrades through IDEXX Smart Service, available 24/7 in real-time. Recognizing that processes can easily become complicated, the IDEXX VetLab Station was intentionally crafted to streamline and organize workflows, enabling greater productivity in less time. This system effortlessly integrates your point-of-care analyzers with diagnostic software for enhanced accuracy and informed choices. Moreover, it offers instantaneous two-way integration with VetConnect PLUS and practice management software, ensuring you receive real-time results whenever and wherever you need them. With such capabilities, veterinary practices can operate more efficiently and improve patient care outcomes.
API Access
Has API
API Access
Has API
Integrations
Digitail
3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
NectarVet
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center
Integrations
Digitail
3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
NectarVet
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FetchIt
Founded
2017
Country
United States
Website
www.fetchitdata.com
Vendor Details
Company Name
IDEXX
Founded
1983
Country
United States
Website
www.idexx.co.uk/en-gb/veterinary/analyzers/idexx-vet-lab-station/
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
