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Average Ratings 1 Rating

Total
ease
features
design
support

Description

Fauna is a data API that supports rich clients with serverless backends. It provides a web-native interface that supports GraphQL, custom business logic, frictionless integration to the serverless ecosystem, and a multi-cloud architecture that you can trust and grow with.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Appsmith Yes 
BI Book Yes 
Clerk Yes 
Latitude Yes 
Netlify Yes 
Pipedream Yes 
ShipBob No 
Vercel Yes 

Integrations

Appsmith No 
BI Book No 
Clerk No 
Latitude No 
Netlify No 
Pipedream No 
ShipBob Yes 
Vercel No 

Pricing Details

Free
Serverless - On Demand
Pro - $99 per month
Enterprise Cloud and Enterprise On-Premises contact us for pricing
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fauna

Country

United States

Website

fauna.com

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Database

Backup and Recovery Yes 
Creation / Development Yes 
Data Migration Yes 
Data Replication Yes 
Data Search Yes 
Data Security Yes 
Database Conversion Yes 
Mobile Access Yes 
Monitoring Yes 
NOSQL Yes 
Performance Analysis Yes 
Queries Yes 
Relational Interface Yes 
Virtualization Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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