Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Fauna is a data API that supports rich clients with serverless backends. It provides a web-native interface that supports GraphQL, custom business logic, frictionless integration to the serverless ecosystem, and a multi-cloud architecture that you can trust and grow with.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Appsmith
Yes
BI Book
Yes
Clerk
Yes
Latitude
Yes
Netlify
Yes
Pipedream
Yes
ShipBob
No
Vercel
Yes
Integrations
Appsmith
No
BI Book
No
Clerk
No
Latitude
No
Netlify
No
Pipedream
No
ShipBob
Yes
Vercel
No
Pricing Details
Free
Serverless - On Demand
Pro - $99 per month
Enterprise Cloud and Enterprise On-Premises contact us for pricing
Pro - $99 per month
Enterprise Cloud and Enterprise On-Premises contact us for pricing
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fauna
Country
United States
Website
fauna.com
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Database
Backup and Recovery
Yes
Creation / Development
Yes
Data Migration
Yes
Data Replication
Yes
Data Search
Yes
Data Security
Yes
Database Conversion
Yes
Mobile Access
Yes
Monitoring
Yes
NOSQL
Yes
Performance Analysis
Yes
Queries
Yes
Relational Interface
Yes
Virtualization
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No