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Description
Fasoo Smart Screen (FSS) is an advanced security solution designed to protect sensitive information displayed on computer screens. The solution displays visible dynamic watermarks, containing detailed user-specific information, discouraging users to take a photo with their smart devices. FSS also blocks unauthorized screen capture attempts from specific website URLs and applications, to secure confidential data from malicious users. In addition, FSS tracks all screen capture attempts, including an image of what was captured, providing detailed insights and audit trails for organizations.
- Dynamic Watermarking: FSS displays screen watermarks on a specific applications or URLs to discourage users to take a photo of sensitive information on screen.
- Screen Capture Blocking; FSS blocks all screen capture activities such as the Print Screen key, snipping tools, remote control, or any other screen capture applications.
- Audit Trail: FSS keeps a record of all screen capture attempts, including images of the content captured and whether those attempts were successful or failed.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
API Access
Has API
Integrations
Avaya Experience Platform
Cisco CX Cloud
Fasoo Enterprise DRM
Integrations
Avaya Experience Platform
Cisco CX Cloud
Fasoo Enterprise DRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fasoo
Founded
2000
Country
United States
Website
en.fasoo.com/products/fasoo-smart-screen/
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Digital Rights Management
Access Revocation
Audio / Video Protection
Distribution Management
Expiration Management
Image Protection
License Management
Location Control
PDF Protection
Software Application Protection
Subscription Management
Usage Tracking / Analytics
Watermarking
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration