Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leave the past behind and embrace a future free from unexpected downtimes and the confusion surrounding their causes. FactoryTalk® AssetCentre serves as a comprehensive solution for the security, management, version control, tracking, and reporting of automation-related assets throughout your facility. This tool operates with minimal need for extra management involvement or employee effort. By utilizing FactoryTalk AssetCentre, you can enhance uptime, boost productivity, ensure high quality, promote employee safety, and maintain regulatory compliance. Have you ever envisioned yourself as a superhero? You certainly can and should, as overseeing and safeguarding your automation assets is a formidable task, and FactoryTalk AssetCentre is your ally in achieving success. Explore how this software can be your ultimate source of strength. The trend towards subscription-based software is rising rapidly in commercial and industrial sectors, and this transformation shows no signs of waning anytime soon, making it essential to adapt. Embracing such innovations can provide your business with the competitive edge it needs.
Description
Our cloud-based contact center platform seamlessly integrates with your current setup, offering sophisticated features designed to elevate the customer experience. Regardless of whether your operations focus on inbound, outbound, or a combination of both, our hosted solution equips your team with the essential tools to efficiently manage your contact center. An added advantage is that it eliminates the need for any infrastructure modifications or upgrades. The NuVoxx Cloud Contact Centre is compatible with your existing computers and telephones. Designed for organizations aiming to boost their contact center functionality, the NuVoxx Cloud Contact Centre (NC3) provides a comprehensive solution for both inbound and outbound communications, all while alleviating the burden of infrastructure deployment, management, and maintenance. This allows you to concentrate on delivering exceptional service to your customers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
FactoryTalk
No
FactoryTalk Optix
No
LLumin
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rockwell Automation
Founded
1903
Country
United States
Website
www.rockwellautomation.com/en-us/products/software/factorytalk/maintenancesuite/assetcentre.html
Vendor Details
Company Name
NuVoxx
Country
Canada
Website
www.nc3.ca
Product Features
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes