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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fully AI allows businesses to deliver a seamless AI-powered customer journey that covers all touchpoints, from initial engagement to post-sales support. The platform integrates seamlessly into existing systems, and offers multi-channel customer support to ensure businesses reach customers wherever they may be, whether it is through web, mobile or social media interactions. Businesses can create AI-powered customer journeys using its customizable, no-code solutions without needing technical expertise. They can use pre-verified templates and adaptable use cases. FULLY AI envisions an automated future where AI agents handle complex tasks autonomously, improving efficiency and increasing customer engagement. This will enable businesses to deliver impactful human-AI interactions with ease. Fully AI focuses on sectors that have complex products and require high-touch services. This allows them to empower businesses through scalable AI.

Description

The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Cal ID No 
Cisco Adaptive Security Appliance (ASA) No 
Cisco Webex No 
Facebook Messenger No 
Leexi No 
Pronnel No 
Super Intern No 
Webex Contact Center No 
WhatsApp No 

Integrations

Cal ID Yes 
Cisco Adaptive Security Appliance (ASA) Yes 
Cisco Webex Yes 
Facebook Messenger Yes 
Leexi Yes 
Pronnel Yes 
Super Intern Yes 
Webex Contact Center Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FULLY AI

Founded

2023

Country

Germany

Website

www.gofully.ai

Vendor Details

Company Name

Webex

Founded

1995

Country

United States

Website

www.webex.ai/ai-agent.html

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