Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

The Facility Manager (FM) serves as an event-driven, real-time solution for managing alarms. It offers a user-friendly and robust platform for creating, monitoring, and managing alarm groups. With a simple drag-and-drop interface, users can configure alarm groups by utilizing point data from various devices and networks. Each point can be tailored with specific activation settings to dictate when an alarm group is triggered. Additionally, multiple contacts are designated for each alarm group, ensuring prompt communication during an activation event. These contacts can receive notifications through several methods such as email, fax, SMS, or printed alerts. Moreover, the inclusion of a scripting language that utilizes SNMP empowers users to develop custom message types sent through modem commands. This strategy emphasizes event-driven processing for rapid and efficient functionality. When real-time conditions change, an alarm group is promptly activated, and notifications are dispatched immediately, allowing for seamless compatibility with existing Genesis and MAXIM products. This flexibility enhances the overall effectiveness of alarm management in diverse operational environments.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Arcules No 
Avigilon No 
Bosch Essential Video Analytics No 
Calipsa No 
Dahua No 
Eagle Eye Networks No 
Hikvision No 
Honeywell Active Alert No 
IDenticard No 
Microsoft Entra ID No 
Microsoft Teams No 
Polarion REQUIREMENTS No 
Scylla No 
ServiceNow No 
ShotSpotter No 
VCA No 
Veoci No 
Wavestore VMS No 
Zendesk No 

Integrations

Amazon Web Services (AWS) Yes 
Arcules Yes 
Avigilon Yes 
Bosch Essential Video Analytics Yes 
Calipsa Yes 
Dahua Yes 
Eagle Eye Networks Yes 
Hikvision Yes 
Honeywell Active Alert Yes 
IDenticard Yes 
Microsoft Entra ID Yes 
Microsoft Teams Yes 
Polarion REQUIREMENTS Yes 
Scylla Yes 
ServiceNow Yes 
ShotSpotter Yes 
VCA Yes 
Veoci Yes 
Wavestore VMS Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$150 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mass Electronics

Website

innotech.com/products/ProductDetails.aspx

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Alternatives

Protegus Reviews

Protegus

TRIKDIS

Alternatives

ACSIA Reviews

ACSIA

DKSU4Securitas Ltd
SmartEvent Reviews

SmartEvent

Check Point Software Technologies
Patriot Reviews

Patriot

Patriot Systems