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Description

The Facility Manager (FM) serves as an event-driven, real-time solution for managing alarms. It offers a user-friendly and robust platform for creating, monitoring, and managing alarm groups. With a simple drag-and-drop interface, users can configure alarm groups by utilizing point data from various devices and networks. Each point can be tailored with specific activation settings to dictate when an alarm group is triggered. Additionally, multiple contacts are designated for each alarm group, ensuring prompt communication during an activation event. These contacts can receive notifications through several methods such as email, fax, SMS, or printed alerts. Moreover, the inclusion of a scripting language that utilizes SNMP empowers users to develop custom message types sent through modem commands. This strategy emphasizes event-driven processing for rapid and efficient functionality. When real-time conditions change, an alarm group is promptly activated, and notifications are dispatched immediately, allowing for seamless compatibility with existing Genesis and MAXIM products. This flexibility enhances the overall effectiveness of alarm management in diverse operational environments.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Arcules
Avigilon
Bosch Essential Video Analytics
Calipsa
Dahua
Eagle Eye Networks
Genetec Security Center
Hikvision
Honeywell Active Alert
Irisity IRIS+
Microsoft Teams
Polarion REQUIREMENTS
ServiceNow
Slack
Symmetry Incident Management
VCA
Veoci
Wavestore VMS
Zendesk

Integrations

Amazon Web Services (AWS)
Arcules
Avigilon
Bosch Essential Video Analytics
Calipsa
Dahua
Eagle Eye Networks
Genetec Security Center
Hikvision
Honeywell Active Alert
Irisity IRIS+
Microsoft Teams
Polarion REQUIREMENTS
ServiceNow
Slack
Symmetry Incident Management
VCA
Veoci
Wavestore VMS
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$150 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mass Electronics

Website

innotech.com/products/ProductDetails.aspx

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Product Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

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