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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Experience a streamlined process with fewer clicks and an intuitive user interface that ensures quick loading times. Our platform offers fully customizable workflows, enhancing various aspects such as patient communication, advanced scanning, check-in, and online scheduling. Designed for today's practices, this modern system provides all these features at an affordable monthly rate. By utilizing our integrated communication tools, you can minimize no-shows, enhance patient engagement, and free up staff time. Automated reminders via customized calls can be sent directly to patients' cell, home, or work phones, ensuring they never miss an appointment. Additionally, text messages can be dispatched for recalls, confirmations, or notifications about their glasses being ready for pick-up. Email can be leveraged to keep patients informed about their appointments, outstanding balances, or your latest promotions. To further boost visibility, our powerful social media marketing tools allow optometrists to effectively connect with their local communities, ensuring their practices thrive in an increasingly competitive landscape. With these innovative methods, optometry practices can successfully engage their patients and enhance their outreach.

Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Integrations

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EyeTcare

Founded

2010

Country

United States

Website

eyepegasus.com

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Product Features

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Alternatives

Alternatives

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