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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EyeOTmonitor serves as a comprehensive platform for monitoring and observing physical security, video surveillance, and WISP environments, granting users real-time insights into the health of cameras, video quality, and the supporting wired and wireless infrastructure. The ImageAssure module actively tracks the status of camera images, swiftly identifying problems like blurriness, obstructions, displacement, or degradation of images. Moreover, EyeOTmonitor seamlessly connects with prominent Video Management Systems (VMSs), giving operators the ability to analyze camera performance, video integrity, and system events within a single interface. Additionally, the platform offers extensive Network Management System (NMS) functionalities for overseeing switches, routers, radios, access points, and the wireless links utilized in physical security and WISP settings. With its topology-aware and geospatial mapping features, users can easily visualize devices, connections, and locations, which significantly enhances troubleshooting efficiency and provides a holistic view from the camera to the network. This integration not only streamlines operations but also fosters proactive maintenance and swift issue resolution across the entire surveillance ecosystem.

Description

TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AXIS Camera Station Yes 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft SharePoint No 
Microsoft Teams No 
Milestone XProtect Yes 

Integrations

AXIS Camera Station No 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Milestone XProtect No 

Pricing Details

Per Device Annual Price
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

EyeOTmonitor

Founded

2017

Country

United States

Website

www.eyeotmonitor.com

Vendor Details

Company Name

panagenda GmbH

Founded

2007

Country

Germany

Website

www.panagenda.com

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management No 
Investigation Management No 
Multiple Alarm Queues No 

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