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features
design
support

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Write a Review

Description

Elevate both patient involvement and financial outcomes through a groundbreaking healthcare communication solution. As patients increasingly seek care in retail environments and utilize smartphones for bill payments, their interactions with healthcare providers are evolving significantly. Expresso® communications management software equips healthcare providers and revenue cycle management firms to adeptly adapt to these transformations by offering a user-friendly cloud-based platform for developing and overseeing patient communications. This HIPAA-compliant system not only facilitates the onboarding of new facilities but also enhances visibility and control over document management and production processes, making regulatory compliance much more straightforward. By utilizing this innovative tool, healthcare organizations can improve efficiency and foster stronger relationships with their patients.

Description

Embrace the digital era with our cutting-edge application designed for managing online and phone-based digital transactions. ExpressoPay® empowers you to introduce essential digital consumer services while facilitating payments through online platforms, mobile devices, and phone calls. It seamlessly integrates with Expresso®, allowing users to create a digital wallet where consumers and patients can access their statements online and oversee their payments. The digital bill presentation and payment system mirrors the user-friendly nature of Expresso®, boasting top-tier features such as the ability to establish a personalized payment portal, integrate with automated voice response systems and customer service centers (IVR/CSR), and maintain your merchant relationships since ExpressoPay functions with any merchant service provider. You can accept payments through ACH, debit, and credit cards via mobile, IVR/CSR, and online channels, in addition to offering options for one-time payments, recurring billing, and payment plans that cater to varied customer needs. This versatility ensures that you can provide exceptional service while streamlining the payment process for all users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Nordis Technologies

Founded

1989

Country

United States

Website

www.nordistechnologies.com/expresso-health

Vendor Details

Company Name

Nordis Technologies

Founded

1989

Country

United States

Website

www.nordistechnologies.com/expresso-pay

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Patient Engagement

Appointment Scheduling No 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Portal

Appointment Confirmations No 
Appointment Scheduling No 
Bill Payment No 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access No 
Intake Forms No 
Lab Results No 
Prescription Renewals No 
Secure Messaging Yes 
Video Consultations No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

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