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Description
Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.
Description
Solutions for Managing Subscriptions in Expanding Enterprises. We collaborate with global payment, technology, service, and channel partners that create, build, and provide subscription management solutions. Our partnerships with leading services companies around the globe allow us to enhance, link, implement, and sustain your Ubersmith experience from start to finish. Based in New York City and part of INAP, Ubersmith specializes in subscription management software. We offer businesses flexible, scalable, and cohesive solutions for their billing, infrastructure, and support ticketing needs, ensuring a seamless experience. Our objective is to empower organizations to thrive in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Authorize.Net
Braintree
Cisco Duo
Cybersource
HPE OneView
MaxMind
Microsoft Azure
Nagios Core
R1Soft Server Backup Manager
Integrations
Amazon Web Services (AWS)
Authorize.Net
Braintree
Cisco Duo
Cybersource
HPE OneView
MaxMind
Microsoft Azure
Nagios Core
R1Soft Server Backup Manager
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Service Express
Founded
1993
Country
United States
Website
serviceexpress.com/expressconnect/
Vendor Details
Company Name
Ubersmith
Founded
2001
Country
United States
Website
www.ubersmith.com
Product Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
Product Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics