Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.
Description
Are you looking to enhance your customer service while simultaneously cutting costs? By implementing your Softix platform in the cloud, you can align your infrastructure investments with what your customers truly need. Utilizing the ticketing software that fuels some of the top companies in the industry, Softix provides the performance and features necessary to increase your ticket sales significantly. As your clientele embraces mobile technology, why haven't you made the switch? Our complete mobile ticketing solution allows you to market, sell, and deliver event tickets seamlessly. With the latest Softix mTickets, you can now integrate with Passbook on iOS6 devices; simply click "Add to Passbook" on your mTicket to save your tickets alongside your boarding passes and loyalty cards. The Invite a Friend feature empowers your customers to become advocates for your events, enabling them to purchase tickets while reserving adjacent seats for their friends for a limited time. In a landscape full of entertainment options, ensuring that the right content is featured on your homepage is crucial for boosting your ticket sales and attracting more customers. By prioritizing these strategies, you can maximize your event's visibility and success.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Datadog
Yes
HPE OneView
Yes
Nagios Core
Yes
SolarWinds Access Rights Manager
Yes
Splunk Cloud Platform
Yes
WhatsUp Gold
Yes
Zabbix
Yes
Zenoss
Yes
Integrations
Datadog
No
HPE OneView
No
Nagios Core
No
SolarWinds Access Rights Manager
No
Splunk Cloud Platform
No
WhatsUp Gold
No
Zabbix
No
Zenoss
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$80,000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Service Express
Founded
1993
Country
United States
Website
serviceexpress.com/expressconnect/
Vendor Details
Company Name
Softix
Founded
1974
Country
Australia
Website
www.softix.com
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
Yes
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
Yes
Reserved Seating
Yes
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
Yes