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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance your customer experience by swiftly creating a ChatGPT-powered chatbot for your documentation, which can also accelerate community engagement. This innovative tool utilizes cutting-edge AI technology to comprehend the nuances of your documentation and deliver precise, relevant responses. Unlike traditional methods that merely pull text, this solution facilitates interactive communication, enabling users to pose questions, receive answers, and even seek clarifications on those responses. While AI may occasionally produce unexpected results, we ensure transparency by providing sources for the generated content, allowing users to verify the information independently. You have the flexibility to modify the sources as needed, and you can customize your chatbot by setting its logo, name, and link, truly making it your own. With such personalization options, you can foster a stronger connection with your audience and enhance the overall user experience.

Description

Knoku serves as an AI chat interface tailored for documentation websites, effectively utilizing your own documentation. It meticulously scans your docs to identify pertinent sections and formulates responses complete with citations; if a question arises that lacks coverage, rather than making assumptions, it logs the query as an area that requires enhancement, ensuring your team is aware of upcoming improvements. Each response is directly linked to the specific heading and line of the source material, providing users with referenced answers while simultaneously alerting your team to the inquiries that remain inadequately addressed. The architecture of Knoku revolves around an efficient workflow: it begins with query analysis to extract both intent and entities, then context retrieval to pinpoint relevant sections of documentation, followed by response generation that leverages this context, and ultimately, output delivery that conveys the answer to the user. The setup process is intentionally streamlined; simply insert the widget into your documentation site, transfer content using the command line interface, and monitor visitor inquiries through the dashboard while continually refining your documentation based on feedback. This allows for a dynamic enhancement of your documentation resources in response to user needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChatGPT
Docusaurus
HTML
Markdown
Mintlify
MkDocs
Nextra
Sphinx

Integrations

ChatGPT
Docusaurus
HTML
Markdown
Mintlify
MkDocs
Nextra
Sphinx

Pricing Details

$9.99 per month
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Explainit

Website

explainit.mzslabs.com

Vendor Details

Company Name

Knoku

Country

United States

Website

knoku.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Alternatives

Alternatives

No Alternatives