Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The dynamics of identity and fraud are evolving rapidly, driven by factors such as consumer expectations, advancements in technology, and a rise in identity theft and account breaches. It is essential for businesses to balance the risks of fraud with the imperative to deliver quick and seamless experiences to consumers. Our 2020 Global Identity and Fraud Report highlights that 88% of consumers feel positively about companies that prioritize enhancing customer experience, particularly in terms of security; however, there exists a disconnect, as 95% of businesses are confident in their ability to recognize customers while 55% of consumers feel unacknowledged. To enhance the customer journey, organizations should adopt lower-friction identity verification techniques and ensure higher approval rates for reliable, verified clients. Additionally, companies can achieve cost savings by applying step-up authentication only in customer interactions where further verification is genuinely necessary. Ultimately, addressing these challenges is vital for fostering trust and satisfaction among consumers.
Description
LexisNexis Flex ID streamlines the customer onboarding experience by supplying essential identity verification details that empower your business to successfully onboard more customers on the first attempt, thereby reducing the rates of customer queue abandonment significantly. By utilizing Flex ID, you can facilitate rapid and straightforward customer interactions, which aids in generating revenue at an accelerated pace. Flex ID boasts extensive data access while accommodating your necessity for adaptable verification methods that can evolve with shifting market demands. Supported by a premier consumer data repository that aggregates thousands of diverse sources and public records, Flex ID equips you with the verification essentials required for effective decision-making and operational success. This innovative solution merges the reliability of data accuracy with unmatched speed and agility, fostering quicker transactions and enhanced revenue flow for your organization. Ultimately, Flex ID positions your business advantageously in a competitive landscape, ensuring that you remain responsive to both customer needs and market dynamics.
API Access
Has API
API Access
Has API
Integrations
ABLE Platform
Ekata
Pinewood DMS
Testing Pays
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Experian
Founded
1990
Country
United States
Website
www.experian.com/decision-analytics/identity-management
Vendor Details
Company Name
LexisNexis
Founded
1970
Country
United States
Website
risk.lexisnexis.com/products/flex-id