Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Slashdot users, get ready to revolutionize your team's collaboration and integration efforts with Exalate! This powerful tool offers the ultimate flexibility in synchronizing Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and more, providing seamless data flow and harmonized processes.
Break down the barriers between different platforms and tools, eliminate data silos, and supercharge your team's productivity. With Exalate, your teams can work cohesively, regardless of their preferred work management systems, enabling unparalleled collaboration and efficiency.
Description
Numerous organizations rely on SweetHawk, the premier Zendesk app partner, to maximize the benefits of their Zendesk investments. With SweetHawk's top-tier, user-friendly Zendesk applications, users can develop workflow and automation processes that enhance Zendesk's capabilities, enabling a variety of use cases that may not have been feasible otherwise. Since its inception in 2015, SweetHawk has distinguished itself in the Zendesk marketplace by creating over 15 exceptional workflow applications. Our unwavering commitment to Zendesk has resulted in thousands of 5-star ratings and empowered countless agents across various sectors. The tasks app we offer simplifies the automation of task lists and workflows for diverse applications such as project management, HR processes, and change management. By eliminating cumbersome manual workflows, users can significantly boost their productivity levels. Additionally, our platform allows for the creation of flexible, enforceable, and auditable approval processes tailored for any Zendesk workflow. This ensures that all necessary approvals are efficiently managed, enhancing both sales and support operations. Embrace a new era of streamlined processes and improved efficiency with SweetHawk’s innovative solutions.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Zendesk
Yes
Azure DevOps
Yes
GitHub
Yes
Google Calendar
No
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
Microsoft 365
No
Salesforce
Yes
ServiceNow
Yes
Integrations
Zendesk
Yes
Azure DevOps
No
GitHub
No
Google Calendar
Yes
Jira
No
Jira Service Management
No
Jira Work Management
No
Microsoft 365
Yes
Salesforce
No
ServiceNow
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Exalate
Founded
2011
Country
Belgium
Website
exalate.com
Vendor Details
Company Name
SweetHawk
Founded
2015
Website
sweethawk.com
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
Yes
Web Services
Yes
iPaaS
AI / Machine Learning
No
Cloud Data Integration
Yes
Dashboard
No
Data Quality Control
No
Data Security
No
Drag & Drop
No
Embedded iPaaS
Yes
Integration Management
No
Pre-Built Connectors
Yes
White Label
No
Workflow Management
Yes
Product Features
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No