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Description
EvoFFA is a specialized software for evolutionary field force automation tailored for the Delivery and Collection teams operating in the field. The Daily Delivery & Collection Schedule feature enhances the efficiency of daily visits and activities, ensuring timely operations. With Real Time Update functionality, users benefit from instant access to inventory, collection reports, and tracking for both the warehouse and accounts team, significantly streamlining the end-of-day closing for inventory and collections. These attributes position EvoFFA as a highly sought-after software solution for businesses in the FMCG sector, regardless of their scale. The software not only outlines the day's routes but also provides precise directions for Delivery and Collection personnel, facilitating seamless real-time tracking of field resources. Furthermore, the Delivery personnel can utilize this advanced FMCG field force automation system to manage unscheduled deliveries and check product availability, while also accommodating partial deliveries. Additionally, collection agents can conveniently collect payments from nearby customers who are approaching their due dates, enhancing overall operational efficiency. Overall, EvoFFA serves as a comprehensive tool that integrates various functions to support field teams effectively.
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evozard Consulting Services Private Limited
Founded
2016
Country
India
Website
www.evozard.com/field-force-automation
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery