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Description
Managing warranty and RMA records for a vast number of mobile devices daily can be an overwhelming task for mobile dealers and customer service representatives. Each day brings a flood of mobile phones that require replacement, repair, or refunds, making it challenging to maintain accurate records. Additionally, it is crucial to ensure that every device received from customers is addressed promptly. This is where a Warranty Management System proves invaluable. Evia's Warranty Management System provides comprehensive end-to-end solutions tailored to its clients' needs, significantly enhancing productivity. Furthermore, Evia's warranty management software, known as 'WMS,' plays a vital role in improving overall product quality by monitoring common claims and reducing operational expenditures. This ultimately leads to higher levels of customer satisfaction. In essence, Evia's Warranty Management System is designed to elevate the efficiency and success of mobile suppliers, thereby benefiting dealers and their businesses immensely.
Description
Intelli DMS is a cloud-driven Dealer Management System designed specifically for original equipment manufacturers (OEMs), producers, distributors, and dealer networks, aiming to optimize aftersales processes and enhance visibility across the entire network. This innovative platform consolidates essential functions such as service management, work order processing, technician scheduling, parts inventory management, warranty claims handling, customer record maintenance, and dealer performance analytics into a unified system.
Highlighted Features:
* Management of Service Work Orders
* Creation and Control of Service Job Cards
* Dashboards for Dealer Performance Evaluation
* Monitoring of Technician Productivity
* Management of Customer and Vehicle Lifecycles
* Oversight of Multi-Location Dealerships
* Visibility for OEM Networks
* Integrations with ERP, CRM, and Parts Catalogs
By replacing fragmented systems, spreadsheets, and manual workflows, Intelli DMS empowers dealers to boost productivity, minimize errors, accelerate service delivery, and improve customer satisfaction. Furthermore, it provides OEMs with immediate operational insights and enhanced oversight of their dealer networks, ensuring a more cohesive and efficient operational framework. Ultimately, this platform positions users for better growth and adaptability in the competitive automotive market.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evia Information Systems
Country
India
Website
www.eviaglobal.com
Vendor Details
Company Name
Intellinet Systems
Founded
2006
Country
India
Website
www.intellinetsystem.com
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
Product Features
Dealership Management
Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration
Alternatives
Alternatives
No Alternatives
