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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ethoca is collaborating with merchants and card issuers globally to provide consumers with detailed purchase information precisely when they need it. This initiative not only enhances the overall customer experience but also mitigates instances of friendly fraud and promotes digital innovation. However, this is merely the beginning! In the event of fraud, recovering your losses becomes a seamless process, saving both time and financial resources. Let’s eliminate these challenges together! It's essential not to view your customers as potential criminals, as such a mindset can negatively impact your profits. Your logo represents the essence of your brand and serves as a recognizable and trustworthy signal to your customers – but it offers even more. Through partnerships with top financial institutions, we have turned your logo into a significant asset that provides consumers with clarity about their purchases and the sellers behind them. The objective is clear: to eradicate transaction misunderstandings, decrease chargebacks, enhance brand visibility, and significantly improve the customer journey. By doing so, we aim to foster loyalty and trust that will benefit your business in the long run.

Description

Verdivo is an innovative platform that leverages AI technology to streamline chargeback management for ecommerce and subscription businesses, effectively automating the prevention, analysis, and response to payment disputes within their payment networks. It manages the entire chargeback process, from monitoring alerts in real-time to generating evidence and submitting representments automatically, thus minimizing the manual effort required for handling disputes. By integrating directly with payment processors like Shopify and Stripe, Verdivo ensures seamless synchronization of transaction data, facilitating the creation of AI-based responses that are customized according to issuer behaviors and merchant sectors. The platform's continuous learning from past disputes enhances its ability to improve win rates and stay responsive to shifting fraud patterns, while its alert features, including RDR, CDRN, and Ethoca, empower merchants to preemptively address fraudulent transactions before they escalate to chargebacks. Additionally, Verdivo offers comprehensive analytics dashboards that display recovery metrics, BIN analysis, and performance insights, enabling teams to assess risk and return on investment in real time. This holistic approach not only protects merchants from losses but also equips them with the tools necessary for informed decision-making.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amiko
Authorize.Net
BlueSnap
CelerisPay
Chargeback Gurus
Chargebackhit
Ethoca
Merchanto
MidMetrics
Midigator
PAYARC
Quavo
Shieldify
Shopify
Stripe
Verdivo

Integrations

Amiko
Authorize.Net
BlueSnap
CelerisPay
Chargeback Gurus
Chargebackhit
Ethoca
Merchanto
MidMetrics
Midigator
PAYARC
Quavo
Shieldify
Shopify
Stripe
Verdivo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$18.50 per alert
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ethoca

Founded

2005

Country

Canada

Website

www.ethoca.com

Vendor Details

Company Name

Verdivo

Country

United States

Website

verdivo.io

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Alternatives

Alternatives

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