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Description
Espressive's Barista Agent Co-Pilot is an AI-driven tool aimed at improving service desk efficiency by smoothly integrating with platforms like ServiceNow, CXone, AWS Connect, and Genesys. It boasts capabilities such as New Ticket Enrichment, which leverages AI to forecast ticket details and access pertinent knowledge, along with Barista Live Translation that allows agents to engage in effective multilingual communication. Agents have the ability to interact with BaristaGPT within their tickets or chats, offering them prompt assistance and automation features. The solution also encompasses Automatic Knowledge Generation, which produces new knowledge articles from resolved tickets, thereby enhancing future problem-solving efforts. By decreasing the mean time to resolution (MTTR), boosting first call resolution rates, and reducing escalations, Barista Agent Co-Pilot significantly improves agent efficiency while also streamlining the training process for new staff members. Ultimately, this innovative tool not only optimizes operational performance but also empowers agents to deliver superior service experiences.
Description
We streamline clinical processes, allowing you to prioritize what truly matters: caring for your patients. Integrated within the electronic health record (EHR), Regard thoroughly analyzes the entire patient record, facilitating improved diagnosis and treatment. The effectiveness of Regard has been shown to significantly enhance hospital financial performance, promote patient safety, and increase physician satisfaction. By minimizing coding queries, reducing insurance denials, and cutting down the time spent on chart review, we aim to transform healthcare delivery. We invite you to be part of our vision to provide exceptional healthcare for all. Specifically designed for healthcare providers, Regard optimizes workflow, resulting in a more efficient and satisfying experience with the electronic medical record (EMR). By functioning as an AI co-pilot that integrates seamlessly into the EMR, Regard acts as a virtual medical resident, organizing patient information, proposing new diagnoses, and automating the creation of clinical notes. With Regard, you will have more opportunities to engage in the aspects of medicine you are passionate about, while our technology handles the intricacies of data management. Ultimately, Regard's AI co-pilot is an invaluable tool that enhances both patient care and the physician experience.
API Access
Has API
API Access
Has API
Integrations
BambooHR
BitLocker
Boomi
Cherwell HR Service Management
Cherwell Software
ClickUp
Freshservice
Genesys Cloud CX
Ivanti Application Control
LumApps
Integrations
BambooHR
BitLocker
Boomi
Cherwell HR Service Management
Cherwell Software
ClickUp
Freshservice
Genesys Cloud CX
Ivanti Application Control
LumApps
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Espressive
Founded
2017
Country
United States
Website
www.espressive.com/platform/products/agent-co-pilot
Vendor Details
Company Name
Regard
Country
United States
Website
regard.com