Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

A supply chain management software focused on customer satisfaction empowers retailers, carriers, and third-party logistics providers to lead in the realm of last-mile innovation. The integration of commerce and logistics at the point of sale allows for a flexible selection that balances convenience with cost-effectiveness. Enhanced business analytics contribute to improved strategies for planning last-mile logistics and transportation solutions. Tailored communication that considers each customer's distinct preferences enhances the overall experience from the time of purchase through to delivery. As eCommerce evolves and demand spikes, carriers and third-party logistics providers aim to boost their profitability through scalable, hyper-automated operations and efficient resource management. Grocers are compelled to accelerate their plans to accommodate this unprecedented demand. By designing a superior customer experience that emphasizes choice, control, and clear communication, businesses can transform last-mile delivery into a competitive advantage rather than an obstacle. Ultimately, the goal is to enhance the bottom line while ensuring customer satisfaction remains at the forefront of operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Codeless Platforms BPA Platform Yes 
DataBlend Yes 
Epicor FP&A Yes 
Epicor Kinetic Yes 
Epicor Vision Yes 
Epicor Vista Market Share Yes 
Kognitos Yes 
Nextbitt Yes 
Payference Yes 
RFID4U Yes 
Rayven Yes 
ReturnPro Yes 
SAP Store No 
Simba Yes 
SugarCRM Yes 
TOOLBX Yes 
UROUTE Yes 
VKS Yes 
Welp CRM Yes 
servis.ai Yes 

Integrations

Codeless Platforms BPA Platform No 
DataBlend No 
Epicor FP&A No 
Epicor Kinetic No 
Epicor Vision No 
Epicor Vista Market Share No 
Kognitos No 
Nextbitt No 
Payference No 
RFID4U No 
Rayven No 
ReturnPro No 
SAP Store Yes 
Simba No 
SugarCRM No 
TOOLBX No 
UROUTE No 
VKS No 
Welp CRM No 
servis.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Milkman

Founded

2014

Country

United States

Website

www.milkman-tech.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants Yes 
Order Tracking No 
Routing Yes 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Alternatives

Aligner ERP Reviews

Aligner ERP

Upturn Technology Private Limited

Alternatives

Asseco QASIDA Reviews

Asseco QASIDA

Asseco Solutions, a.s.
Urbantz Reviews

Urbantz

URBANTZ
TrackoMile Reviews

TrackoMile

TrackoBit
Epicor Kinetic Reviews

Epicor Kinetic

Epicor Software