Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Description
A supply chain management software focused on customer satisfaction empowers retailers, carriers, and third-party logistics providers to lead in the realm of last-mile innovation. The integration of commerce and logistics at the point of sale allows for a flexible selection that balances convenience with cost-effectiveness. Enhanced business analytics contribute to improved strategies for planning last-mile logistics and transportation solutions. Tailored communication that considers each customer's distinct preferences enhances the overall experience from the time of purchase through to delivery. As eCommerce evolves and demand spikes, carriers and third-party logistics providers aim to boost their profitability through scalable, hyper-automated operations and efficient resource management. Grocers are compelled to accelerate their plans to accommodate this unprecedented demand. By designing a superior customer experience that emphasizes choice, control, and clear communication, businesses can transform last-mile delivery into a competitive advantage rather than an obstacle. Ultimately, the goal is to enhance the bottom line while ensuring customer satisfaction remains at the forefront of operations.
API Access
Has API
API Access
Has API
Integrations
COZYROC SSIS+ Suite
Codeless Platforms BPA Platform
Epicor ECM
Epicor Financials
Epicor Kinetic
Kognitos
Manthan CDP++
Orchid Pay
Orchid eCommerce
Orchid eStorage
Integrations
COZYROC SSIS+ Suite
Codeless Platforms BPA Platform
Epicor ECM
Epicor Financials
Epicor Kinetic
Kognitos
Manthan CDP++
Orchid Pay
Orchid eCommerce
Orchid eStorage
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com
Vendor Details
Company Name
Milkman
Founded
2014
Country
United States
Website
www.milkman-tech.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback