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Average Ratings 0 Ratings
Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Description
Kinetic serves as the foundational data layer for e-commerce, initiating within the inbox and broadening to encompass the entire customer experience. Direct-to-consumer (D2C) brands leverage Kinetic to incorporate engaging product quizzes, preference forms, surveys, NPS, and requests for reviews right within their Klaviyo emails, enabling customers to interact without ever leaving their inbox. The forms are designed to work seamlessly in Apple Mail, Gmail, and Yahoo, while also offering an elegant webform alternative for all other email clients, ensuring comprehensive recipient engagement. With a user-friendly drag-and-drop builder, marketing teams can create and deploy forms independently of developers, while the native Klaviyo synchronization captures every response—partial or complete—directly into subscriber profiles for immediate integration into segments and automated flows. Kinetic is utilized in various customer interactions, including welcome journeys, progressive profiling, post-purchase follow-ups, win-back campaigns, abandonment recovery, NPS surveys, product discovery tools, and review solicitation, with the same robust form framework extending beyond emails to cover on-site interactions and other customer touchpoints as brands enhance their zero-party data initiatives. This versatility allows brands to cultivate richer customer insights and foster deeper relationships with their audience over time.
API Access
Has API
API Access
Has API
Integrations
COZYROC SSIS+ Suite
Codeless Platforms BPA Platform
Epicor ECM AP Automation
Epicor FP&A
Epicor Financials
Epicor Tax Connect
Epicor Vista Market Share
Klaviyo
Kognitos
Nextbitt
Integrations
COZYROC SSIS+ Suite
Codeless Platforms BPA Platform
Epicor ECM AP Automation
Epicor FP&A
Epicor Financials
Epicor Tax Connect
Epicor Vista Market Share
Klaviyo
Kognitos
Nextbitt
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
49€/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com
Vendor Details
Company Name
Kinetic Software GmbH
Founded
2025
Country
Germany
Website
www.usekinetic.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys