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Average Ratings 0 Ratings

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features
design
support

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Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

Comprehensive solutions designed and supported by a highly experienced retail software provider offer a strategic advantage. Tailored retail solutions enhance visibility and control, enabling business growth. Meet customer expectations for convenience, services, and choices in both digital and physical shopping environments. Optimize resources and simplify management tasks through robust retail solutions. Achieve greater sales, lower costs, and elevate the overall customer experience. Epicor for Retail empowers you to enhance profitability while reclaiming valuable time in your schedule. Gain insights to fine-tune aspects such as inventory, pricing, and profit margins. Lower payment processing fees while ensuring the security of customer information. Increase average basket and ticket values by implementing effective loyalty programs. Streamline operations and expand your business with a holistic approach from a singular expert partner. Maintain seamless business operations through integrated systems, software, and hardware. Equip staff with comprehensive training and efficient workflows. Prevent stock shortages and excess inventory by utilizing accurate forecasting methods. Ultimately, the right retail solutions can transform your business and position it for sustained success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

COZYROC SSIS+ Suite Yes 
Codeless Platforms BPA Platform Yes 
DataBlend Yes 
Epicor ECM Yes 
Epicor ECM AP Automation Yes 
Epicor Financials Yes 
Epicor Kinetic Yes 
Epicor Tax Connect Yes 
Epicor Vision Yes 
Kognitos Yes 
Nextbitt Yes 
Orchid eCommerce Yes 
Orchid eStorage Yes 
Payference Yes 
RFID4U Yes 
Rayven Yes 
SugarCRM Yes 
TOOLBX Yes 
Vergo Yes 
servis.ai Yes 

Integrations

COZYROC SSIS+ Suite No 
Codeless Platforms BPA Platform No 
DataBlend No 
Epicor ECM No 
Epicor ECM AP Automation No 
Epicor Financials No 
Epicor Kinetic No 
Epicor Tax Connect No 
Epicor Vision No 
Kognitos No 
Nextbitt No 
Orchid eCommerce No 
Orchid eStorage No 
Payference No 
RFID4U No 
Rayven No 
SugarCRM No 
TOOLBX No 
Vergo No 
servis.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com/en-us/industry-productivity-solutions/retail/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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