Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Description
Comprehensive solutions designed and supported by a highly experienced retail software provider offer a strategic advantage. Tailored retail solutions enhance visibility and control, enabling business growth. Meet customer expectations for convenience, services, and choices in both digital and physical shopping environments. Optimize resources and simplify management tasks through robust retail solutions. Achieve greater sales, lower costs, and elevate the overall customer experience. Epicor for Retail empowers you to enhance profitability while reclaiming valuable time in your schedule. Gain insights to fine-tune aspects such as inventory, pricing, and profit margins. Lower payment processing fees while ensuring the security of customer information. Increase average basket and ticket values by implementing effective loyalty programs. Streamline operations and expand your business with a holistic approach from a singular expert partner. Maintain seamless business operations through integrated systems, software, and hardware. Equip staff with comprehensive training and efficient workflows. Prevent stock shortages and excess inventory by utilizing accurate forecasting methods. Ultimately, the right retail solutions can transform your business and position it for sustained success.
API Access
Has API
No
API Access
Has API
No
Integrations
COZYROC SSIS+ Suite
Yes
Codeless Platforms BPA Platform
Yes
DataBlend
Yes
Epicor ECM
Yes
Epicor ECM AP Automation
Yes
Epicor Financials
Yes
Epicor Kinetic
Yes
Epicor Tax Connect
Yes
Epicor Vision
Yes
Kognitos
Yes
Integrations
COZYROC SSIS+ Suite
No
Codeless Platforms BPA Platform
No
DataBlend
No
Epicor ECM
No
Epicor ECM AP Automation
No
Epicor Financials
No
Epicor Kinetic
No
Epicor Tax Connect
No
Epicor Vision
No
Kognitos
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com/en-us/industry-productivity-solutions/retail/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
Yes
Merchandise Management
Yes
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
Yes
Reporting/Analytics
Yes
Returns Management
Yes
eCommerce
Yes
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No