Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Description
The Integrated Service Estimator is an innovative and user-centric tool that has assisted countless automotive service establishments in optimizing their processes for creating precise and professional repair estimates while efficiently sourcing essential replacement components. This solution is perfect for any service shop aiming to enhance its revenue and profit margins. With the capability to deliver comprehensive estimates in under two minutes, it also minimizes costly estimating inaccuracies, fosters new service opportunities, and boosts both closing rates and customer satisfaction. For over five decades, Epicor has empowered automotive companies to integrate each facet of the aftersales landscape, leading to improved operational efficiency and accelerated, more lucrative growth. The Integrated Service Estimator not only enables dealerships to excel as leading suppliers of parts, tires, and services for a wide range of vehicle makes, models, and years but also simplifies the processes of estimating, sourcing, inventory management, and parts delivery. Additionally, it uncovers hidden parts and service opportunities, helping businesses thrive in a competitive market. By leveraging this tool, service providers can ensure they remain at the forefront of the automotive industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Ally Invest
No
AutoDealer Plus
No
AutoFluent
No
AutoShop
No
COZYROC SSIS+ Suite
Yes
Epicor ECM
Yes
Epicor Financials
Yes
Epicor Kinetic
Yes
Kognitos
Yes
Nextbitt
Yes
Integrations
Ally Invest
Yes
AutoDealer Plus
Yes
AutoFluent
Yes
AutoShop
Yes
COZYROC SSIS+ Suite
No
Epicor ECM
No
Epicor Financials
No
Epicor Kinetic
No
Kognitos
No
Nextbitt
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com
Vendor Details
Company Name
Epicor
Founded
1972
Country
United States
Website
www.epicor.com/en-us/products/service-management/integrated-service-estimator/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No