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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

The Integrated Service Estimator is an innovative and user-centric tool that has assisted countless automotive service establishments in optimizing their processes for creating precise and professional repair estimates while efficiently sourcing essential replacement components. This solution is perfect for any service shop aiming to enhance its revenue and profit margins. With the capability to deliver comprehensive estimates in under two minutes, it also minimizes costly estimating inaccuracies, fosters new service opportunities, and boosts both closing rates and customer satisfaction. For over five decades, Epicor has empowered automotive companies to integrate each facet of the aftersales landscape, leading to improved operational efficiency and accelerated, more lucrative growth. The Integrated Service Estimator not only enables dealerships to excel as leading suppliers of parts, tires, and services for a wide range of vehicle makes, models, and years but also simplifies the processes of estimating, sourcing, inventory management, and parts delivery. Additionally, it uncovers hidden parts and service opportunities, helping businesses thrive in a competitive market. By leveraging this tool, service providers can ensure they remain at the forefront of the automotive industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ally Invest No 
AutoDealer Plus No 
AutoFluent No 
AutoShop No 
COZYROC SSIS+ Suite Yes 
Epicor ECM Yes 
Epicor Financials Yes 
Epicor Kinetic Yes 
Kognitos Yes 
Nextbitt Yes 
Orchid Pay Yes 
Orchid eCommerce Yes 
Payference Yes 
Rayven Yes 
Salesforce Yes 
Shop4D No 
Shopmonkey No 
Simba Yes 
TOOLBX Yes 
TireShop No 

Integrations

Ally Invest Yes 
AutoDealer Plus Yes 
AutoFluent Yes 
AutoShop Yes 
COZYROC SSIS+ Suite No 
Epicor ECM No 
Epicor Financials No 
Epicor Kinetic No 
Kognitos No 
Nextbitt No 
Orchid Pay No 
Orchid eCommerce No 
Payference No 
Rayven No 
Salesforce No 
Shop4D Yes 
Shopmonkey Yes 
Simba No 
TOOLBX No 
TireShop Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor

Founded

1972

Country

United States

Website

www.epicor.com/en-us/products/service-management/integrated-service-estimator/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

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