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Average Ratings 0 Ratings

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features
design
support

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Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

The way you engage, align, and guide the forward-thinking workforce of the future plays a crucial role in determining your sustained competitiveness and expansion. It is essential for human resources specialists to concentrate on strategic initiatives rather than getting bogged down by administrative duties of little value. Epicor Human Capital Management provides a comprehensive human resource management solution (HRMS) that can be utilized either in the cloud or on-site, allowing for effective management of your global workforce throughout their entire employment journey, from hiring to retirement, thereby enabling you to foster a culture focused on growth. As employee expectations continue to escalate, Epicor HCM draws inspiration from consumer technology to offer an enjoyable user experience that boosts productivity and enhances performance. With modern tools that streamline and automate self-service HR procedures, employees can accomplish their tasks swiftly and at a reduced cost, ensuring that support is available anytime and anywhere. This innovative approach not only simplifies HR functions but also empowers employees to take ownership of their roles, driving overall organizational success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

COZYROC SSIS+ Suite Yes 
Codeless Platforms BPA Platform Yes 
Epicor ECM Yes 
Epicor ECM AP Automation Yes 
Epicor Financials Yes 
Epicor Tax Connect Yes 
Epicor Vision Yes 
Orchid Pay Yes 
Orchid eCommerce Yes 
Orchid eStorage Yes 
Payference Yes 
Rayven Yes 
ReturnPro Yes 
Salesforce Yes 
Sporo No 
SugarCRM Yes 
UROUTE Yes 
VKS Yes 
Vergo Yes 
Welp CRM Yes 

Integrations

COZYROC SSIS+ Suite No 
Codeless Platforms BPA Platform No 
Epicor ECM No 
Epicor ECM AP Automation No 
Epicor Financials No 
Epicor Tax Connect No 
Epicor Vision No 
Orchid Pay No 
Orchid eCommerce No 
Orchid eStorage No 
Payference No 
Rayven No 
ReturnPro No 
Salesforce No 
Sporo Yes 
SugarCRM No 
UROUTE No 
VKS No 
Vergo No 
Welp CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com/en-us/industry-productivity-solutions/modules/hr-workforce-management/epicor-hcm/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

HCM

Human Resources

360 Degree Feedback Yes 
Applicant Tracking Yes 
Attendance Management Yes 
Benefits Management Yes 
Career Development Planning No 
Compensation Management Yes 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management Yes 
Performance Management Yes 
Recruiting Management Yes 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management No 

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