Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Description
Accelerate customer transactions while enabling your team to deliver exceptional service. The Epicor Payment Gateway facilitates over one million daily transactions across more than 10,000 locations, ensuring affordability, security, and thoroughness. Optimize your inventory investments by making informed decisions regarding purchasing, stock levels, and pricing strategies. Expand your sales potential and enhance customer convenience by establishing an online selling platform. Strengthen customer loyalty by providing tailored recommendations and rewards that encourage repeat visits. Keep an eye on your business performance in real-time, gaining insights into all operational activities. Increase profitability by strategically pricing products at optimal times. By utilizing advanced business management tools, you can dedicate more time to customer engagement and less to mundane administrative tasks. Seamlessly oversee your entire specialty retail operation with specific features designed for your needs, and effectively analyze and adjust pricing based on category metrics. Additionally, leveraging these tools will empower you to respond quickly to market changes and customer demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Epicor Vision
Yes
Epicor Vista Market Share
Yes
DataBlend
Yes
Epicor ECM
Yes
Epicor ECM AP Automation
Yes
Epicor Kinetic
Yes
Epicor SalesProGo
No
Latitude WMS
No
Orchid eStorage
Yes
Protected Flow Manufacturing
No
Integrations
Epicor Vision
Yes
Epicor Vista Market Share
Yes
DataBlend
No
Epicor ECM
No
Epicor ECM AP Automation
No
Epicor Kinetic
No
Epicor SalesProGo
Yes
Latitude WMS
Yes
Orchid eStorage
No
Protected Flow Manufacturing
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com
Vendor Details
Company Name
Epicor
Founded
1972
Country
United States
Website
www.epicor.com/en-us/industry-productivity-solutions/retail/platforms/eagle/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No