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Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

Epicor Connected Process Control (CPC) is a flexible no-code/low-code MES and manufacturing operations platform that helps manufacturers standardize production and assembly processes, improve quality, and increase visibility across the shop floor. Using digital work instructions with multimedia content, manufacturers can guide operators through critical tasks, enforce process control, and improve consistency across products, workstations, and production lines. CPC connects equipment and devices to collect production and quality data in real time, helping manufacturers identify issues faster, reduce waste, and support continuous improvement. CPC provides product traceability with a complete historical record of each product's build and inspection history. Manufacturers use CPC to support assembly verification, error proofing, quality inspections, operator guidance, and other connected manufacturing initiatives. For manufacturers with complex product variations, CPC can dynamically present the correct work instructions based on the product or configuration being built, helping ensure products are assembled accurately and consistently. Available on-premises or in the cloud, CPC scales from a single work cell to enterprise-wide deployments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Epicor Kinetic Yes 
Azumuta No 
Codeless Platforms BPA Platform Yes 
DataBlend Yes 
Epicor ECM AP Automation Yes 
Epicor Financials Yes 
Epicor Tax Connect Yes 
Epicor Vista Market Share Yes 
Manthan CDP++ Yes 
Nextbitt Yes 
Node-RED No 
Orchid eStorage Yes 
Payference Yes 
Rayven Yes 
ReturnPro Yes 
TOOLBX Yes 
VKS Yes 
Vergo Yes 
Visual Planning Yes 
servis.ai Yes 

Integrations

Epicor Kinetic Yes 
Azumuta Yes 
Codeless Platforms BPA Platform No 
DataBlend No 
Epicor ECM AP Automation No 
Epicor Financials No 
Epicor Tax Connect No 
Epicor Vista Market Share No 
Manthan CDP++ No 
Nextbitt No 
Node-RED Yes 
Orchid eStorage No 
Payference No 
Rayven No 
ReturnPro No 
TOOLBX No 
VKS No 
Vergo No 
Visual Planning No 
servis.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Please contact us for more details
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com/en-us/products/manufacturing-execution-software-mes/epicor-connected-process-control/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Connected Worker

Epicor Connected Process Control (CPC) is designed to streamline operations for manufacturers by integrating workers, processes, machinery, and production information into one cohesive platform. It offers digital work instructions, operator support, and process oversight, coupled with instant feedback to ensure employees have the necessary insights for precise and consistent task execution. The system interfaces seamlessly with shop floor technologies including barcode scanners, torque wrenches, measurement tools, cameras, programmable logic controllers (PLCs), printers, and various other connected devices, thereby reinforcing standardized workflows while gathering essential data related to production and quality. By bridging the gap between personnel and technology throughout all phases of manufacturing and assembly, CPC empowers manufacturers to enhance product quality, minimize mistakes, expedite training, maintain traceability, and foster a culture of ongoing improvement.

Industrial IoT

Epicor Connected Process Control (CPC) empowers manufacturers by seamlessly linking personnel, machinery, and production workflows through a versatile Industrial IoT platform. It connects with various shop floor instruments, including torque wrenches, gauges, barcode scanners, printers, cameras, PLCs, and other smart devices to gather real-time production and quality information. When paired with digital work instructions, operator assistance, and process management features, CPC enhances visibility, facilitates product traceability, minimizes errors, and standardizes operational procedures. By unifying device data with operator activities, manufacturers can expedite decision-making, enhance product quality, and advance connected manufacturing efforts throughout the production environment.

Condition Monitoring No 
Data Visualization Yes 
Factory Data Analytics Yes 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights Yes 
Real-Time Monitoring Yes 
Reporting / Analytics Yes 
Smart Alerts / Notifications Yes 

IoT

Application Development Yes 
Big Data Analytics Yes 
Configuration Management Yes 
Connectivity Management Yes 
Data Collection Yes 
Data Management Yes 
Device Management Yes 
Performance Management Yes 
Prototyping No 
Visualization Yes 

Manufacturing Execution

Epicor Connected Process Control (CPC) is a versatile no-code/low-code MES and manufacturing operations solution designed to assist manufacturers in standardizing their production and assembly workflows, enhancing quality, and boosting visibility throughout the shop floor. By utilizing digital work instructions, operator support, assembly checks, error prevention measures, and real-time data gathering, CPC ensures that tasks are executed consistently and with precision. This platform links operators, machinery, and production data to facilitate process regulation, product traceability, and ongoing improvement efforts. Whether implemented in a single work cell or across various production lines, CPC empowers manufacturers to elevate operational efficiency, minimize mistakes, and achieve greater consistency in their manufacturing processes.

Document Management Yes 
Forecasting No 
Quality Control Yes 
Quote Management No 
Resource Management No 
Supplier Management No 
Supply Chain Management No 
Traceability Yes 

Manufacturing Intelligence

Epicor Connected Process Control (CPC) enables manufacturers to transform their production, quality, and process data into meaningful insights. By gathering information from operators, machinery, and various manufacturing processes, CPC offers instantaneous visibility into performance metrics, quality patterns, defects, rework efforts, traceability, and execution of processes. Manufacturers are empowered to oversee their operations at the station, line, plant, or even enterprise-wide level, allowing for quicker identification of issues, enhanced decision-making, and support for ongoing improvement initiatives. By consolidating production and quality data on a single platform, CPC equips organizations to make more strategic operational choices and achieve significant enhancements in manufacturing performance.

Aggregation Yes 
Analysis Yes 
Contextualization Yes 
KPIs Yes 
Propagation Yes 
Visualization Yes 

OEE

Benchmarking No 
Cost Tracking No 
Downtime Tracking Yes 
Historical Reporting Yes 
Performance Metrics Yes 
Quality Control Yes 
Real Time Reporting Yes 
Root Cause Analysis Yes 
Trend Analysis Yes 
Work Order Management No 

Quality Management

Epicor Connected Process Control (CPC) is designed to enhance quality for discrete manufacturers by utilizing digital work instructions, process monitoring, assembly checks, error prevention measures, and real-time data gathering. It connects operators to tools and equipment like torque wrenches, measuring instruments, barcode scanners, imaging systems, and programmable logic controllers (PLCs), ensuring that essential manufacturing and inspection tasks are carried out uniformly. The data collected on production and quality reveals insights into defects, rework, inspection outcomes, and overall process efficiency, enabling manufacturers to swiftly pinpoint problems, elevate product standards, maintain traceability, and promote ongoing improvement efforts.

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking Yes 
Document Control Yes 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control Yes 
Training Management Yes 

Shop Floor Management

Epicor Connected Process Control (CPC) enhances the management of manufacturing environments by seamlessly integrating personnel, workflows, machinery, and production metrics into one cohesive platform. With features like digital work instructions, operator support, process oversight, and the ability to gather data in real-time, CPC standardizes production and assembly tasks while boosting visibility throughout the manufacturing area. This system provides immediate insights into production processes, quality incidents, execution of procedures, and resource performance, allowing manufacturers to quickly pinpoint problems, minimize variability, enhance operator reliability, and promote ongoing improvement efforts. Whether implemented in a single workstation or across various production lines, CPC empowers organizations to achieve improved operational oversight and effectiveness.

Work Instructions

Epicor Connected Process Control (CPC) empowers manufacturers to transition from traditional paper-based work instructions to a modern digital framework that streamlines production and assembly workflows. By utilizing multimedia formats such as images, videos, and PDFs, users can develop comprehensive work instructions that guarantee tasks are completed with precision and uniformity. The system's dynamic work instructions adapt to various products, models, or configurations, minimizing mistakes and accommodating product diversity. Integrating work instructions with production metrics, quality assessments, machinery, and shop floor tools, CPC ensures effective process governance, enhances training, promotes traceability, and delivers immediate feedback to operators. This leads to improved consistency, higher quality standards, faster employee integration, and enhanced transparency across manufacturing processes.

Branding & Style Sheets Yes 
Content Management System Yes 
Drag and Drop Yes 
Dynamic Tags Yes 
Employee Feedback Yes 
Guide Approval Workflows Yes 
Media Editor Yes 
Multi-Brand Publishing No 
Rich Text Editor Yes 
SSO (SAML) Yes 
Translations Yes 
User Management Yes 
Version Control No 

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