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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

It's hardly surprising that ecommerce stands out as the leading tool for B2B sales, as it enables businesses to expand their market presence in a cost-efficient manner while catering to the self-service preferences of modern buyers. Epicor Commerce equips you to meet buyer expectations, thereby enhancing their loyalty and boosting your overall profitability. Effectively communicate your brand's value, highlight suggested products, and offer buyers immediate access to stock availability and comprehensive account histories. Utilize a unified source of information for your operations and decision-making processes while also developing a cohesive online storefront. Accelerate your sales growth with a cutting-edge digital commerce solution that seamlessly integrates with your Epicor ERP and is packed with features right from the start. Engage with buyers on their chosen devices or marketplaces, ensuring they receive a complete shopping experience enhanced by automated updates. Reduce expenses through cloud solutions and a robust integration that expands your Epicor ERP capabilities. By maintaining a single source of truth, you can streamline business operations and make informed decisions, while simultaneously introducing a web channel that allows you to quote, collect payments, and manage orders efficiently. Additionally, this approach not only fosters customer satisfaction but also positions your business for sustainable growth in the competitive ecommerce landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Epicor Financials Yes 
Epicor Kinetic Yes 
Epicor Vision Yes 
Epicor Vista Market Share Yes 
Codeless Platforms BPA Platform Yes 
EBizCharge No 
Epicor Eclipse No 
Epicor FP&A Yes 
Epicor Tax Connect Yes 
Orchid Pay Yes 
Payference Yes 
Rayven Yes 
ReturnPro Yes 
Salesforce Yes 
SugarCRM Yes 
TOOLBX Yes 
UROUTE Yes 
VKS Yes 
Welp CRM Yes 
servis.ai Yes 

Integrations

Epicor Financials Yes 
Epicor Kinetic Yes 
Epicor Vision Yes 
Epicor Vista Market Share Yes 
Codeless Platforms BPA Platform No 
EBizCharge Yes 
Epicor Eclipse Yes 
Epicor FP&A No 
Epicor Tax Connect No 
Orchid Pay No 
Payference No 
Rayven No 
ReturnPro No 
Salesforce No 
SugarCRM No 
TOOLBX No 
UROUTE No 
VKS No 
Welp CRM No 
servis.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor

Founded

1972

Country

United States

Website

www.epicor.com/en-us/products/digital-commerce/commerce-connect/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

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