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Description
Today, the significance of customer experience surpasses even that of price or product, making it essential for your organization to differentiate itself. Research shows that viewers are 95% more likely to recall a call-to-action after watching a video rather than reading it in text form.
EngageOne™ Communicate is a cloud-based solution that enables the creation of interactive and tailored videos, empowering customers to take control of their viewing experience. Through this platform, customers can engage with relevant and personalized content, navigating their own unique video paths. The best-next-actions derived from their transactional behaviors and feedback will enhance their video experiences in real-time, leading to more informed and meaningful interactions in the future. This innovative approach not only captivates viewers but also fosters a deeper connection between the brand and its customers.
Description
Craft engaging and interactive customer experiences, known as Snaks™, to captivate viewers while revealing fresh insights and perspectives through Snakker™. As customer preferences evolve, traditional marketing and sales approaches that rely on lengthy campaign cycles are becoming obsolete—markets are dynamic, and information is everywhere. With social media platforms capturing the majority of attention, businesses and brands are in a race to adapt to the media trends demanded by their audiences. Today’s consumers favor content that is concise, relevant, and produced by trusted individuals, presented in formats that are easy to digest and rewarding. Unfortunately, many marketing teams and agencies still prioritize perfection over speed, aesthetics over meaning, and celebrity over authenticity, resulting in slow and costly outcomes. Unlike the typical approach of sharing videos, recorded presentations, or linear media, Snakker™ offers a platform designed for genuine interaction. By incorporating advanced Cues™ into your Snak™, you can foster deeper engagement with your audience and enhance the overall experience. This shift towards interactive content not only meets the demands of modern consumers but also empowers brands to connect in more meaningful ways.
API Access
Has API
No
API Access
Has API
No
Integrations
Trillium Geolocation
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Precisely
Founded
1968
Country
United States
Website
www.precisely.com/product/engageone-communicate/engageone-communicate-video
Vendor Details
Company Name
Snakker
Founded
2020
Country
Denmark
Website
snakker.io