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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Encore is an innovative AI platform that transforms customer interactions into revenue streams by capturing various data points such as calls, chats, emails, CRM information, and funnel stages. Utilizing its patented Interaction Mining technology, the platform identifies revenue gaps, bottlenecks in the sales funnel, and patterns that lead to successful outcomes for top performers. The strategies derived from these insights are then translated into adaptable playbooks and AI agents capable of functioning in either assisted or fully autonomous modes. Wingman provides live coaching to human sales representatives in real time, leveraging the techniques of high achievers, while Autopilot autonomously manages complete customer journeys without human intervention. Both systems operate seamlessly across multiple channels, 24/7, and support any language. Encore's design focuses on qualifying incoming leads, converting potential customers, onboarding new clients, identifying upsell opportunities, recovering lost revenue, and re-engaging past customers. Additionally, its intelligent agents are capable of engaging with customers, qualifying their needs, and guiding them toward actionable steps, while continuously enhancing their performance by learning from each interaction. With Encore, businesses can optimize their customer engagement processes like never before.

Description

Ovebot serves as an AI-driven assistant for sales and customer support in online retail environments. Integrated into a chat widget, it utilizes a store's product catalog, website content, and policies to respond to inquiries; it also suggests products aligned with customer intent and current shopping cart items, and can facilitate the addition of products to the shopping cart. For compatible commerce platforms, Ovebot offers real-time updates on stock availability and pricing, along with order status and tracking information, while also managing requests to modify or cancel orders when applicable. Additionally, the assistant is capable of gathering and qualifying leads, seamlessly transferring discussions to human agents, and generating reports on interactions, items viewed, shopping carts, and sales linked to chat engagements. Merchants have the ability to customize the assistant’s settings, including knowledge bases, language preferences, and operational hours via a user-friendly web interface. Ovebot can be integrated through plugins designed for WooCommerce, WordPress, PrestaShop, OpenCart, and Magento, or by utilizing a script for other types of websites. Furthermore, it extends its lead generation capabilities to various sectors such as healthcare, marketing agencies, real estate, and software as a service (SaaS). This versatility makes Ovebot a valuable tool for businesses looking to enhance their customer interaction and sales processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento No 
OpenCart No 
PrestaShop No 
WooCommerce No 
WordPress No 

Integrations

Magento Yes 
OpenCart Yes 
PrestaShop Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Encore AI

Country

United States

Website

www.gainencore.ai/

Vendor Details

Company Name

AWeb Design SRL

Founded

2016

Country

Romania

Website

ovebot.ai/en

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Product Features

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