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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience a back office software solution tailored to fit your unique working style. EnCORE simplifies the processes of billing customers, managing routes, and monitoring productivity. Are you finding that your existing software provider complicates your traditional workflow, effectively dictating how you should operate? How could they possibly know what suits your needs best? At CORE, we steer clear of a one-size-fits-all approach. We recognize that every business is distinct, and we design our software to be inherently adaptable from the start. You set the parameters for how it functions, allowing it to seamlessly integrate into your routine so you can focus on your core activities. Unlike other vendors that only offer fragmented software solutions, which often leads to challenges and added expenses when trying to make different applications work together, EnCORE and eMobile comprehensively address every facet of your operations. This holistic approach ensures that you have everything you need in a single, cohesive package.

Description

Encore is an innovative AI platform that transforms customer interactions into revenue streams by capturing various data points such as calls, chats, emails, CRM information, and funnel stages. Utilizing its patented Interaction Mining technology, the platform identifies revenue gaps, bottlenecks in the sales funnel, and patterns that lead to successful outcomes for top performers. The strategies derived from these insights are then translated into adaptable playbooks and AI agents capable of functioning in either assisted or fully autonomous modes. Wingman provides live coaching to human sales representatives in real time, leveraging the techniques of high achievers, while Autopilot autonomously manages complete customer journeys without human intervention. Both systems operate seamlessly across multiple channels, 24/7, and support any language. Encore's design focuses on qualifying incoming leads, converting potential customers, onboarding new clients, identifying upsell opportunities, recovering lost revenue, and re-engaging past customers. Additionally, its intelligent agents are capable of engaging with customers, qualifying their needs, and guiding them toward actionable steps, while continuously enhancing their performance by learning from each interaction. With Encore, businesses can optimize their customer engagement processes like never before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Core Computing Solutions

Founded

2002

Country

United States

Website

ccscorp.com

Vendor Details

Company Name

Encore AI

Country

United States

Website

www.gainencore.ai/

Product Features

Waste Management

Billing & Invoicing Yes 
Customer Accounts Yes 
Customer Database Yes 
Equipment Tracking Yes 
Inventory Management Yes 
Routing Yes 
Scheduling Yes 
Waste Disposal Yes 
Work Order Management Yes 

Product Features

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