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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ÉN AI is an online artificial intelligence knowledge assistant designed to aid organizations in retrieving answers from their internal data. Administrators have the capability to incorporate various file formats such as PDF, DOCX, XLSX, CSV, and TXT, as well as connect to specific Google Drive folders or index web content through URLs or sitemaps. Users can pose inquiries in natural language, receiving responses complete with citations for each answer provided. Key features encompass OCR functionality for scanned PDFs, seamless re-syncing of content, categorization of documents, and user-centric access controls. Additionally, administrators can create distinct AI agents tailored for departments like HR, Sales, and onboarding, each restricted to their designated categories, and integrate a customized chat widget on a verified website domain. Furthermore, the platform offers a Local AI option, enabling the operation of a model directly on the customer’s server, along with features for chat history tracking and analytics on saved time, frequently asked questions, and identified knowledge gaps. Notably, ÉN AI accommodates both Vietnamese and English languages, enhancing its accessibility and usability for a diverse range of users. Its comprehensive functionality makes it an invaluable tool for organizations looking to streamline information retrieval and improve internal communication.

Description

Verint Knowledge Management uses patent-pending artificial intelligence (AI), to create a more natural, automated, and effective way to connect people with answers. It is time to implement a knowledge management system. - Can understand the nuances of how people ask questions. It is important to understand what people mean and not what they type. - Predicts what people are going to ask and anticipates their needs. - Continued use improves. Acquires and clusters knowledge. Facilitates access to content.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Drive Yes 

Integrations

Google Drive No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Golden Owl Corporation

Founded

2023

Country

Vietnam

Website

enai.vn/en

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

www.verint.com/knowledge-management/

Product Features

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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