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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria. Emporiqa is AI chat that sells before the purchase and serves after it. Before the purchase it understands what the shopper means, finds matching products in your catalog (from words or a photo), compares two or more with real prices and stock, and adds the pick to the cart without leaving the conversation. After the purchase it answers delivery and return questions from your own pages and shows order status as an order card. Ready-made rules collect requests like returns and invoices and email them to your team; the chat never refunds or cancels an order itself. When a shopper needs a person, your team takes over the chat, and the full history is already on screen. A conversation is billed once, at the shopper's first message, so bringing in a person adds no second charge. Voice is optional. You get ratings, unanswered questions, and the revenue from chats that led to purchases. Official plugins for WooCommerce, PrestaShop, Magento, Drupal Commerce, Sylius, Shopware 6. Pay-as-you-go: $0.25 per conversation after a $25 signup credit (about 100 conversations), a monthly limit you set, no seat fees. A conversation counts only when a shopper writes to the chat, so a quiet month costs nothing. Free signup at emporiqa.com.

Description

iTrafic serves as an AI-driven sales and customer service representative specifically designed for online retail platforms. By integrating with store catalogs and, when applicable, order data, it effectively addresses inquiries related to items, pricing, inventory, variations, and store policies. This innovative solution assists shoppers in comparing products, discovering recommendations, compiling their orders, and generating checkout links, while also facilitating a seamless transition to human assistance when necessary. It can be accessed through a chat widget on websites and can operate via messaging platforms like WhatsApp Business, Instagram, TikTok, and Facebook Messenger, depending on the subscription plan chosen. The team behind iTrafic is responsible for its setup, testing, and ongoing management, allowing customers to monitor conversations through a user-friendly dashboard. Integration with WooCommerce has been confirmed in a live environment, while Medusa is being developed to enhance features like product search, comparisons, precise size selection, and real-time price and inventory updates, though checkout and returns functionalities are still underway. Each API-based platform, including Shopify, is evaluated on a case-by-case basis to ensure compatibility. Ultimately, iTrafic enhances the overall ecommerce experience by streamlining product discovery, boosting sales, and improving customer service interactions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

WooCommerce Yes 
Drupal Commerce Yes 
Facebook Messenger No 
Instagram No 
Magento Yes 
PrestaShop Yes 
Shopify No 
Shopware Yes 
Sylius Yes 
TikTok No 
WhatsApp No 

Integrations

WooCommerce Yes 
Drupal Commerce No 
Facebook Messenger Yes 
Instagram Yes 
Magento No 
PrestaShop No 
Shopify Yes 
Shopware No 
Sylius No 
TikTok Yes 
WhatsApp Yes 

Pricing Details

$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Trial Yes 
Free Version No 

Pricing Details

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Emporiqa

Founded

2025

Country

Bulgaria

Website

emporiqa.com

Vendor Details

Company Name

iTrafic

Country

Peru

Website

itrafic.io/ia-para-ecommerce

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Product Features

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