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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria. Emporiqa is AI chat that sells before the purchase and serves after it. Before the purchase it understands what the shopper means, finds matching products in your catalog (from words or a photo), compares two or more with real prices and stock, and adds the pick to the cart without leaving the conversation. After the purchase it answers delivery and return questions from your own pages and shows order status as an order card. Ready-made rules collect requests like returns and invoices and email them to your team; the chat never refunds or cancels an order itself. When a shopper needs a person, your team takes over the chat, and the full history is already on screen. A conversation is billed once, at the shopper's first message, so bringing in a person adds no second charge. Voice is optional. You get ratings, unanswered questions, and the revenue from chats that led to purchases. Official plugins for WooCommerce, PrestaShop, Magento, Drupal Commerce, Sylius, Shopware 6. Pay-as-you-go: $0.25 per conversation after a $25 signup credit (about 100 conversations), a monthly limit you set, no seat fees. A conversation counts only when a shopper writes to the chat, so a quiet month costs nothing. Free signup at emporiqa.com.

Description

askVela serves as an AI-driven customer support and live chat solution tailored for e-commerce platforms. It integrates a chat widget, a collaborative team inbox, and a comprehensive knowledge base. The intelligent assistant leverages help articles, product details, and linked order information to effectively address customer inquiries and suggest relevant products. Additionally, support teams have the ability to review interactions and step in when human assistance is required. Shopify stores can easily connect via the askVela application, while WordPress and WooCommerce sites can utilize its dedicated plugin; other websites also have the option to incorporate the chat widget through a simple script. Notable features include support for multiple languages, product suggestions, order tracking through compatible integrations, and tools for knowledge management. Both a complimentary plan and various subscription options are offered to accommodate different business needs. Furthermore, the platform continually evolves to enhance user experience and streamline customer interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WooCommerce Yes 
Drupal Commerce Yes 
Magento Yes 
PrestaShop Yes 
Shopify No 
Shopware Yes 
Sylius Yes 

Integrations

WooCommerce Yes 
Drupal Commerce No 
Magento No 
PrestaShop No 
Shopify Yes 
Shopware No 
Sylius No 

Pricing Details

$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Emporiqa

Founded

2025

Country

Bulgaria

Website

emporiqa.com

Vendor Details

Company Name

askVela

Website

askvela.pro

Product Features

Product Features

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