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Description
A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria.
Emporiqa is AI chat that sells before the purchase and serves after it. Before the purchase it understands what the shopper means, finds matching products in your catalog (from words or a photo), compares two or more with real prices and stock, and adds the pick to the cart without leaving the conversation. After the purchase it answers delivery and return questions from your own pages and shows order status as an order card. Ready-made rules collect requests like returns and invoices and email them to your team; the chat never refunds or cancels an order itself.
When a shopper needs a person, your team takes over the chat, and the full history is already on screen. A conversation is billed once, at the shopper's first message, so bringing in a person adds no second charge. Voice is optional. You get ratings, unanswered questions, and the revenue from chats that led to purchases.
Official plugins for WooCommerce, PrestaShop, Magento, Drupal Commerce, Sylius, Shopware 6. Pay-as-you-go: $0.25 per conversation after a $25 signup credit (about 100 conversations), a monthly limit you set, no seat fees. A conversation counts only when a shopper writes to the chat, so a quiet month costs nothing. Free signup at emporiqa.com.
Description
Shopware is an open commerce platform powered Symfony 5.4 and Vue.js 2.6.1. It is used by many of the biggest brands, retailers, and manufacturers in B2C, D2C, and B2B sectors. It is supported by a large global community of developers, agents, and merchants. Shopware combines a headless commerce platform with digital experience management to create memorable shopping experiences that stay in the consumer's memory. Shopware is a digital commerce platform that allows customers to quickly and easily realize their potential growth, while also allowing them to be more flexible in dealing with difficult challenges.
Shopware employs 400 people from its headquarters in Schoppingen in Germany and its US office located in New York City. It relies on a global network that includes 1,200 technology, sales and solution partners. Shopware offers customers access to more than 5,000 extensions and certified support through a community of hundreds of thousands.
API Access
Has API
Yes
API Access
Has API
No
Integrations
8returns
No
APIcenter
No
AtroPIM
No
BatteryIncluded
No
Biscotti CMP
No
Claimlane
No
Contentserv
No
DynaMaker
No
Hürdenlos.Assist
No
Linker
No
Integrations
8returns
Yes
APIcenter
Yes
AtroPIM
Yes
BatteryIncluded
Yes
Biscotti CMP
Yes
Claimlane
Yes
Contentserv
Yes
DynaMaker
Yes
Hürdenlos.Assist
Yes
Linker
Yes
Pricing Details
$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Trial
Yes
Free Version
No
Pricing Details
$600/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Emporiqa
Founded
2025
Country
Bulgaria
Website
emporiqa.com
Vendor Details
Company Name
shopware AG
Founded
2000
Country
Germany
Website
www.shopware.com/en/
Product Features
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
Yes
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
eCommerce Personalization
A/B Testing
No
Abandoned Cart Email
No
Dynamic Pricing
No
Offers & Discounts Notifications
Yes
Personalized Site Navigation
No
Product Recommendations
Yes
Reporting / Analytics
No
Social Insights
No
Headless eCommerce
API
Yes
Content Management
Yes
Conversion Tracking
No
Customer Touchpoints
No
Integrated Development Environment (IDE)
No
Inventory Optimization
No
Web/Mobile App Development
Yes
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
Yes
Email Marketing
Yes
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
Yes
Order Management
Yes
Promotions Management
Yes
Returns Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Social Commerce
Yes
