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features
design
support

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Description

A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria. Emporiqa is the AI chatbot that closes sales. It works like an online salesperson: understands what the shopper means, recommends a specific mouse, pushes back when they object on price, suggests a variation if they're not sold on the first pick. Pulls shipping and return answers from your own pages and walks the shopper to checkout without leaving the conversation. Shoppers can also upload a photo of what they want, and, if you switch voice mode on, speak and hear the answer read aloud. Your team can step into any conversation, and the full history is already on screen. A conversation is billed once, at the shopper's first message, so bringing in a person adds no second charge. You get analytics on which chats convert and what shoppers ask for. Native plugins for WooCommerce (WordPress), PrestaShop, Magento, Drupal Commerce, Sylius, Shopware 6. 65+ languages. Pay-as-you-go: $0.25 per conversation, $25 of signup credit (~100 conversations), $59/month default cap (customer-adjustable). A conversation counts only when a shopper writes to the chat, so a quiet month costs nothing. Free signup at emporiqa.com.

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PrestaShop Yes 
WooCommerce Yes 
Drupal Commerce Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
Instagram No 
Magento Yes 
Shopify No 
Shopware Yes 
Sylius Yes 
Telegram No 
WhatsApp No 
WordPress No 

Integrations

PrestaShop Yes 
WooCommerce Yes 
Drupal Commerce No 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
Instagram Yes 
Magento No 
Shopify Yes 
Shopware No 
Sylius No 
Telegram Yes 
WhatsApp Yes 
WordPress Yes 

Pricing Details

$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Trial Yes 
Free Version No 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Emporiqa

Founded

2025

Country

Bulgaria

Website

emporiqa.com

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

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Product Features

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