Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Ember Fund is revolutionizing cryptocurrency investment by creating a hedge fund accessible to all. Our innovative platform empowers individuals globally to invest in a professionally managed cryptocurrency portfolio with minimal effort, requiring just a mobile device and $300 to get started. We aim to democratize trading knowledge and technologies that were once exclusive to institutional investors, enabling anyone to participate. As a fully decentralized and non-custodial platform, users maintain control over their assets, ensuring that only they can access their cryptocurrency through their personal mobile device, which eliminates any centralized vulnerabilities. This groundbreaking app stands out as the first of its kind in the cryptocurrency space, allowing users to tap into the expertise of leading crypto professionals. With features like automatic wallet creation, robust encryption, and smart order routing, users can easily and securely manage their assets without relying on a third-party intermediary. Ultimately, Ember Fund not only simplifies cryptocurrency investment but also enhances security and autonomy for every user.
Description
Ember serves as an AI-driven customer service agent developed by Kanerika, seamlessly integrating with your current helpdesk and knowledge base systems, such as Zendesk, via secure API connections without necessitating any platform changes. It proficiently categorizes incoming inquiries from both email and chat based on their topic, intent, and urgency levels. By utilizing your existing knowledge base and historical ticket data, Ember generates context-sensitive responses. Queries that meet high confidence criteria are resolved automatically, while more intricate or sensitive issues are directed to the appropriate human specialist, complete with the entire conversation history for context. Each resolved inquiry is transformed into a structured summary, which aids in tracking response times and trends within reporting metrics. Moreover, Ember is designed to operate within your own infrastructure, ensuring that customer information remains securely within your environment. Your organization has the flexibility to establish escalation procedures, determine confidence thresholds, and set auto-resolution guidelines tailored to your specific needs. This adaptability allows for a more streamlined customer service experience that can evolve alongside your team’s requirements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Coinbase
No
Pricing Details
We charge 1.5% when users buy into or sell out of a portfolio. Rebalances are fee-free.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ember Fund
Founded
2018
Country
United States
Website
www.emberfund.io
Vendor Details
Company Name
Kanerika
Founded
2015
Country
United States
Website
kanerika.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives