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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eloquens AI functions as a perpetual, AI-driven email assistant that comprehensively processes and replies to routine communications in more than 160 languages, all while maintaining impeccable grammar and echoing the tone of each sender. It efficiently manages a vast number of email interactions across various teams and departments, allowing for intelligent scalability, and provides a human-in-the-loop feature through draft mode and personalized AI personas. This system accommodates adaptable workflows and ensures knowledge-based responses by utilizing documents and uploaded resources to enhance accuracy and contextual relevance, while also adeptly directing intricate or sensitive inquiries to human professionals, including the ability to schedule appointments when required. Moreover, it integrates flawlessly with popular email services such as Gmail, Microsoft 365/Outlook, and Kerio Connect, along with knowledge repositories like Google Drive, OneDrive, and support platforms like Zendesk or Kayako. Additionally, it offers features such as inbox filtering, effective conversation management, insightful performance analytics, and compliance that meets enterprise standards, thus ensuring a comprehensive solution for email management. With its advanced capabilities, Eloquens AI stands out as a versatile tool for enhancing communication efficiency in organizations.

Description

Effortlessly keep tabs on email activity with Email Tracking for Zendesk. This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates. In addition, the system allows for tracking link clicks within Zendesk emails. To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Zendesk
Gmail
Google Drive
Kayako
Kerio Connect
Microsoft 365
Microsoft OneDrive
Microsoft Outlook

Integrations

Zendesk
Gmail
Google Drive
Kayako
Kerio Connect
Microsoft 365
Microsoft OneDrive
Microsoft Outlook

Pricing Details

$65 per month
Free Trial
Free Version

Pricing Details

$2/agent/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eloquens AI

Country

United States

Website

eloquens.ai/

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Product Features

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Alternatives

Alternatives

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