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features
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support

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Description

ElevenLabs Agents is an innovative platform designed for the creation, deployment, and scaling of smart conversational AI agents that can communicate through speech, text, and actions across various channels, including phone, web, and applications. It empowers developers and teams to craft real-time agents that engage users in a seamless manner, using a combination of speech recognition, advanced language models, and voice synthesis to simulate human-like conversations. The platform facilitates agents in addressing customer inquiries, streamlining workflows, providing answers, and performing tasks by leveraging interconnected data sources and established logic, ensuring that interactions are both precise and contextually relevant. Additionally, these agents can be tailored with knowledge bases, system prompts, and tools that allow them to interact with external systems, execute complex logic, and accomplish tasks beyond mere answers. They feature multimodal capabilities, enabling them to read, speak, and comprehend inputs while adeptly managing the intricacies of conversation. Moreover, this versatility enhances user engagement and satisfaction, making the agents invaluable assets in modern digital interactions.

Description

OpenAI has introduced GPT-Realtime-2, a voice model designed for dynamic live interactions that allows for seamless conversation flow while it processes requests, utilizes tools, addresses corrections, or manages interruptions, all while providing timely and relevant responses. This model is specifically crafted for a new generation of voice applications that aim to deliver a more intuitive user experience, respond with greater intelligence, and perform actions instantly. By incorporating GPT-5-level reasoning capabilities into voice interactions, GPT-Realtime-2 enhances agents' abilities to comprehend user intent, maintain context, adapt to changing requests, and utilize tools without disrupting the conversation. Developers have the option to implement brief preambles, such as “let me check that,” to inform users that the agent is currently processing their inquiry, and the model is capable of simultaneously engaging multiple tools while making its actions clear through phrases like “checking your calendar” or “looking that up now.” Additionally, it boasts improved recovery mechanisms, extended context for agent-driven tasks, and enhanced retention of specific terminology, contributing to a more effective communication experience. Overall, GPT-Realtime-2 is set to redefine how voice interactions are experienced, paving the way for smoother and more efficient user-agent dialogues.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cal.com Yes 
ElevenLabs Yes 
HubSpot CRM Yes 
Model Context Protocol (MCP) Yes 
OnSolo No 
OpenAI No 
Openlayer Yes 
Pipedrive Yes 
Reception.ai Yes 
Salesforce Yes 
Smartest Voice Yes 
Stripe Yes 
Twilio Yes 
Vonage AI Studio Yes 
Zendesk Yes 
gpt-realtime No 
n8n Yes 

Integrations

Cal.com No 
ElevenLabs No 
HubSpot CRM No 
Model Context Protocol (MCP) No 
OnSolo Yes 
OpenAI Yes 
Openlayer No 
Pipedrive No 
Reception.ai No 
Salesforce No 
Smartest Voice No 
Stripe No 
Twilio No 
Vonage AI Studio No 
Zendesk No 
gpt-realtime Yes 
n8n No 

Pricing Details

$5 per month
Free Trial No 
Free Version Yes 

Pricing Details

$32 per 1M tokens
$32 / 1M audio input tokens ($0.40 for cached input tokens) and $64 / 1M audio output tokens
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ElevenLabs

Founded

2022

Country

United States

Website

elevenlabs.io/agents

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com/index/advancing-voice-intelligence-with-new-models-in-the-api/

Product Features

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Alternatives

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