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Description
Experience the advantages of a digital workplace solution that includes a contemporary SharePoint intranet—featuring intranet news, an AI-powered chatbot, and seamless integrations with Microsoft Teams and Office 365, all made possible by ElevatePoint. Our team's established processes, templates, and expert guidance can help you minimize complexity and mitigate risks. Evaluate your needs, develop a strategy, create a detailed roadmap, and effectively plan your intranet’s implementation. Benefit from years of Microsoft experience as well as extensive knowledge in SharePoint and O365 to revolutionize your communication strategies. Tailor employee communications to deliver more pertinent information and encourage two-way interactions to foster a social work environment. Maintain employee productivity by continuously assessing and enhancing your intranet's functionality over time. Leverage our expertise to establish governance for an intranet that resonates with employees. Stay adaptable to ongoing developments and innovations within Microsoft's SharePoint and O365 features to ensure your workplace remains up-to-date and effective. Ultimately, this creates a more engaged and productive workforce, driving your organization’s success forward.
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Entra ID
Microsoft Exchange
Microsoft System Center Operations Manager (SCOM)
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Entra ID
Microsoft Exchange
Microsoft System Center Operations Manager (SCOM)
Pricing Details
$2 per user per month
Free Trial
Free Version
Pricing Details
on request
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Coldwater Software
Founded
2009
Country
United States
Website
elevatepoint.com
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Product Features
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions