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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Electron Apps provides a comprehensive field service software solution tailored for HVAC and plumbing professionals. By integrating office dispatch, scheduling, customer and equipment management, estimates, invoicing, maintenance agreements, and a mobile app for technicians, it streamlines the entire service process. Dispatchers can efficiently allocate jobs by considering appointment preferences, technician qualifications, job progress, and historical data; the scheduling feature accommodates recurring maintenance tasks, travel time, and workforce availability. Technicians benefit from the ability to view job specifics, document notes and photos, modify status updates, and operate offline until they reconnect to sync their information. The invoicing capabilities include options for flat-rate and time-and-material billing, as well as handling deposits and generating exportable invoices for accounting purposes. This software is specifically designed to meet the needs of small to medium-sized trade businesses, with adaptable plans that cater to varying team sizes and multiple locations. Additionally, its user-friendly interface ensures that both dispatchers and technicians can efficiently navigate their tasks.

Description

Workflow Pros is an innovative platform that leverages AI to provide comprehensive Field Service Management and CRM solutions tailored for trade contractors and professionals in home services, such as HVAC, plumbing, electrical, appliance repair, and roofing. Designed by entrepreneurs from the field service industry, Workflow Pros integrates various functions like dispatching, invoicing, marketing, and communication into one cohesive platform, eliminating the hassle of using multiple separate tools. Key features include: A 24/7 AI Dispatcher & Answering Service that efficiently manages incoming calls, prioritizes urgent requests, and seamlessly integrates jobs into your scheduling system. Smart Scheduling & Route Optimization tools that allow for visual management of technician calendars, enhance travel routes, and provide customers with automated live ETA updates. A dedicated Mobile App for Technicians that enables field workers to generate multi-option estimates, handle payments, and take job-related photos on-site. Automated Invoicing & Marketing features that facilitate post-job billing, encourage the collection of online reviews, and enable the execution of SMS marketing campaigns, ensuring that no part of the process is overlooked. With these robust features, Workflow Pros not only enhances operational efficiency but also improves customer satisfaction and engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.
Free Trial No 
Free Version No 

Pricing Details

$600/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Electron Apps

Founded

2011

Country

United States

Website

electronapps.com

Vendor Details

Company Name

Workflow Pros

Founded

2010

Country

Canada

Website

workflowpros.io

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

No Alternatives

Alternatives

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