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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Electron Apps provides a comprehensive field service software solution tailored for HVAC and plumbing professionals. By integrating office dispatch, scheduling, customer and equipment management, estimates, invoicing, maintenance agreements, and a mobile app for technicians, it streamlines the entire service process. Dispatchers can efficiently allocate jobs by considering appointment preferences, technician qualifications, job progress, and historical data; the scheduling feature accommodates recurring maintenance tasks, travel time, and workforce availability. Technicians benefit from the ability to view job specifics, document notes and photos, modify status updates, and operate offline until they reconnect to sync their information. The invoicing capabilities include options for flat-rate and time-and-material billing, as well as handling deposits and generating exportable invoices for accounting purposes. This software is specifically designed to meet the needs of small to medium-sized trade businesses, with adaptable plans that cater to varying team sizes and multiple locations. Additionally, its user-friendly interface ensures that both dispatchers and technicians can efficiently navigate their tasks.

Description

TankSpotter is a comprehensive software solution tailored for companies in the propane and heating oil sectors, streamlining field service and operations. Its integrated mobile applications and web dashboard consolidate various functions such as service dispatch, scheduling, work orders, inspections of tanks and vehicles, records of leak checks, delivery tickets, and employee training logs, alongside sales leads into a single platform for fieldwork. Field technicians and drivers have the capability to fill out forms, take photographs, collect signatures, and log GPS locations along with notes, even in areas where cellular service is lacking; all data will automatically sync to the office once connectivity is restored. Additionally, office personnel can efficiently assign tasks, assess field documentation, oversee training programs, and monitor activities related to customers and equipment. This software is specifically crafted for propane retailers and fuel delivery businesses, catering to the needs of owners, managers, safety personnel, service staff, drivers, and field technicians alike, ensuring a holistic approach to operational management. By unifying these functionalities, TankSpotter enhances productivity and improves service delivery across the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

QuickBooks Online No 
Zoho Books No 

Integrations

QuickBooks Online Yes 
Zoho Books Yes 

Pricing Details

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.
Free Trial No 
Free Version No 

Pricing Details

$600/month
$6,000 one-time setup plus $600/month. Final pricing is tailored to fleet size and selected modules; unlimited users are included.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Electron Apps

Founded

2011

Country

United States

Website

electronapps.com

Vendor Details

Company Name

Digital Software Services

Founded

2010

Country

United States

Website

tankspotter.io

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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