Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Electron Apps provides a comprehensive field service software solution tailored for HVAC and plumbing professionals. By integrating office dispatch, scheduling, customer and equipment management, estimates, invoicing, maintenance agreements, and a mobile app for technicians, it streamlines the entire service process. Dispatchers can efficiently allocate jobs by considering appointment preferences, technician qualifications, job progress, and historical data; the scheduling feature accommodates recurring maintenance tasks, travel time, and workforce availability. Technicians benefit from the ability to view job specifics, document notes and photos, modify status updates, and operate offline until they reconnect to sync their information. The invoicing capabilities include options for flat-rate and time-and-material billing, as well as handling deposits and generating exportable invoices for accounting purposes. This software is specifically designed to meet the needs of small to medium-sized trade businesses, with adaptable plans that cater to varying team sizes and multiple locations. Additionally, its user-friendly interface ensures that both dispatchers and technicians can efficiently navigate their tasks.
Description
FixyFlow is an online tool designed for service-oriented businesses, focusing on customer communication and job management. It generates a tracking page for each job that customers can easily access through a web browser, eliminating the need for any apps or accounts, and provides SMS notifications as jobs progress through various stages. Clients can use this page to monitor job status, view photos, see estimates, access payment links, approve quotes, and communicate directly with the service provider. Once a job is finished, FixyFlow prompts customers for feedback, guiding satisfied ones to Google reviews and offering a private avenue for those with concerns. This platform seamlessly integrates with existing scheduling, invoicing, or inventory systems and can work alongside spreadsheet tools as well. It is particularly beneficial for industries like phone repair, auto repair, detailing services, cleaning, plumbing, landscaping, HVAC, and appliance repairs. The service operates on subscription plans that set limits on the number of jobs and SMS messages each month, with SMS functionality included in the package. Additionally, FixyFlow enhances customer engagement by streamlining communication and providing transparency throughout the service process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.
Free Trial
No
Free Version
No
Pricing Details
$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Electron Apps
Founded
2011
Country
United States
Website
electronapps.com
Vendor Details
Company Name
FixyFlow
Country
Canada
Website
fixyflow.com
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No