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Average Ratings 0 Ratings
Description
A comprehensive integrated system encompasses all administrative and evaluation requirements, featuring thorough document management capabilities. The Communication Portal facilitates interaction between parents, account holders, SGB members, and the educational institution. The Tswela Timetable, which operates on a web-based platform, is seamlessly integrated with the Edupac System and offers extensive online support and instructional videos. The GAAP-approved financial system is fully integrated and includes modules for debit orders, stock management, and asset tracking to enhance user convenience. Automatic account creation occurs upon learner enrollment, alongside direct online receipting, accommodating unlimited fee structures, allocations, and invoicing models. It provides options for subsidies and discounts on fees, maintaining an extensive transactional history. Users can access detailed ledgers and age analysis, with the ability to print or email accounts and receive SMS notifications regarding account balances. Moreover, the system automates the reconciliation and receipting of debit order payments, ensuring efficient financial management with in-depth ledger and creditor age analysis, accompanied by payment advice features. The overall functionality of this system significantly streamlines the administrative process for educational institutions.
Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Edupac
Founded
1997
Country
South Africa
Website
edupac.co.za/
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Product Features
School Management
Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics