Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A comprehensive integrated system encompasses all administrative and evaluation requirements, featuring thorough document management capabilities. The Communication Portal facilitates interaction between parents, account holders, SGB members, and the educational institution. The Tswela Timetable, which operates on a web-based platform, is seamlessly integrated with the Edupac System and offers extensive online support and instructional videos. The GAAP-approved financial system is fully integrated and includes modules for debit orders, stock management, and asset tracking to enhance user convenience. Automatic account creation occurs upon learner enrollment, alongside direct online receipting, accommodating unlimited fee structures, allocations, and invoicing models. It provides options for subsidies and discounts on fees, maintaining an extensive transactional history. Users can access detailed ledgers and age analysis, with the ability to print or email accounts and receive SMS notifications regarding account balances. Moreover, the system automates the reconciliation and receipting of debit order payments, ensuring efficient financial management with in-depth ledger and creditor age analysis, accompanied by payment advice features. The overall functionality of this system significantly streamlines the administrative process for educational institutions.

Description

A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel No 

Integrations

Microsoft Excel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Edupac

Founded

1997

Country

South Africa

Website

edupac.co.za/

Vendor Details

Company Name

ICS Flow

Founded

2002

Country

South Africa

Website

icsflow.com

Product Features

School Management

Bookstore Management No 
Cafeteria Management No 
Curriculum Management No 
Facility Management No 
Financial Management No 
Higher Education No 
Housing Management No 
Independent / Private No 
K-12 No 
Library Management No 
Online Calendar Yes 
Online Payments Yes 
Parent / Student Portal No 
Preschool No 
Reporting/Analytics Yes 
School District No 
Special Education No 
Vocational / Trade Schools No 

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Skoolee Reviews

Skoolee

White Mountain Technologies