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ease
features
design
support

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Write a Review

Description

One of the primary factors that highlight the significance of online reviews for businesses is their ability to enhance sales by equipping consumers with essential information needed to make informed purchasing decisions while fostering a sense of urgency and social validation. For store owners utilizing platforms like Shopify, Wix, and WooCommerce, Editorify proves to be an indispensable application designed to optimize conversion rates. This tool simplifies the process of gathering and integrating genuine reviews from various wholesalers into your store, thereby increasing customer trust, boosting engagement, establishing social proof, and ultimately leading to higher sales. Additionally, it allows you to create visually appealing review layouts featuring elements such as country flags, review dates, avatar icons, and more. You can customize the appearance of your product reviews to seamlessly align with your store's aesthetic, choosing to display them in Grid, List, or Split views while also adjusting the color, size, and style to fit your brand's theme. By leveraging these features, businesses can significantly enhance their online presence and customer engagement.

Description

Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Wix
WooCommerce

Integrations

Shopify
Wix
WooCommerce

Pricing Details

$9.95 per month
Free Trial
Free Version

Pricing Details

$97/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Editorify

Founded

2018

Country

Israel

Website

editorify.com

Vendor Details

Company Name

Outhentik

Founded

2025

Website

www.outhentik.app

Product Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

VisibleFeedback Reviews

VisibleFeedback

DiscoveryMark
Trustyy Reviews

Trustyy

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