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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your customers' experience with an exceptional eCommerce Site Search engine that is recognized as the best in the industry. Enjoy seamless integration with leading eCommerce platforms to elevate your online presence. EasyAsk eCommerce Site Search stands out for its intuitive design, delivering intelligent search capabilities that grasp the intent and context behind shoppers' queries. Beyond search functionality, EasyAsk equips you with merchandising tools tailored for Merchandisers rather than I.T. specialists. In the realm of B2C, EasyAsk sets a high standard for Search and Navigation, while also prioritizing a user-friendly UX and UI. Meanwhile, B2B environments require similar adaptability and usability, albeit with unique challenges. EasyAsk uniquely addresses these needs with merchandising tools specifically crafted for the complexities of B2B operations. Noteworthy features such as part number expansion, extensive indexing, and customer-focused search capabilities are what distinguish EasyAsk from its competitors while ensuring a seamless shopping experience.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX
IBM WebSphere Application Server
Infor Rhythm for Commerce
Magento
NTT Cloud Communications
NetSuite
NiCE Workforce Management (WFM)
SAP Commerce Cloud
Salesforce
TCS BaNCS
Zendesk

Integrations

Genesys Cloud CX
IBM WebSphere Application Server
Infor Rhythm for Commerce
Magento
NTT Cloud Communications
NetSuite
NiCE Workforce Management (WFM)
SAP Commerce Cloud
Salesforce
TCS BaNCS
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EasyAsk

Founded

1999

Country

United States

Website

www.easyask.com

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

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