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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You have the flexibility to record either a portion of your screen or the entire display, depending on your requirements, and even have the capability to capture multiple screens at the same time. Whether you need to record videos, audio, webcam feeds, or images for various purposes, this tool has you covered. Ideal for capturing Zoom meetings, YouTube videos, tutorials, games, and more, you can easily record your screen along with internal audio and your voice on both Mac and Windows systems. The software allows you to capture sound from your computer and/or your microphone, and you can even extract audio from video files during or after the recording process. Engaging videos often include a speaker, so you can also use a webcam to record your face while screen recording. You have the option to automatically stop the recording once it reaches a predetermined time, duration, or file size, or you can choose to split the recording into multiple files for future use. Customize the frame rate of your recordings to suit your preferences and save your files in over ten different formats, such as MP4, MOV, AVI, MP3, and PNG. Experience a smooth and straightforward video recording process! Thanks to GPU acceleration technology, EaseUS screen recorder enables you to capture gameplay, live streams, and other videos seamlessly, even on lower-end PCs, ensuring a lag-free experience. Plus, you can easily edit your recordings, enhancing their quality and impact further.

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

YouTube Yes 
Zendesk No 
Zoom Yes 

Integrations

YouTube No 
Zendesk Yes 
Zoom No 

Pricing Details

$19.95 one-time payment
Free Trial Yes 
Free Version Yes 

Pricing Details

$19 per agent/per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EaseUS

Country

China

Website

www.easeus.com/screen-recorder/index.html

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Screen Recording

Annotations / Drawing No 
Audio Capture No 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture No 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Product Features

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