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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

One versatile Drag & Drop Environment allows you to target multiple platforms effortlessly. By connecting actions to App Events, this low-code development platform accelerates the creation process significantly. EachScape adopts an open component methodology, so once you master development for a specific platform, such as iOS, you can easily transfer those skills to other platforms as well. It enables the seamless production of NATIVE applications, setting itself apart through the ability to generate authentic native apps from an intuitive drag & drop interface. The use of real iOS and Android native code substantially enhances performance and responsiveness. Additionally, EachScape also creates HTML5 applications, allowing developers to incorporate their own HTML, CSS, and JavaScript seamlessly. Furthermore, developers can tap into essential Native OS functionalities, including GPS, Camera, and Geofences, enhancing the overall app experience. Overall, EachScape provides a powerful solution for modern app development needs.

Description

HelpSpot is an exceptional software solution for customer service created by UserScape Software. This cost-effective and adaptable platform provides a comprehensive array of tools that enable users to create personalized workflows and improve email management while also allowing for straightforward viewing, tracking, filtering, and analyzing of trends and data to enhance customer service interactions. Among its standout features are support for email and phone inquiries, seamless reporting capabilities, limitless custom fields, comprehensive ticket management, automated workflows with rules and triggers, and a fully web-based help desk system, among others. These features collectively contribute to a more efficient and responsive customer service environment, making HelpSpot a valuable asset for businesses aiming to elevate their customer service strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow No 
Formstack No 
Stackreaction No 
Wufoo No 

Integrations

Easyflow Yes 
Formstack Yes 
Stackreaction Yes 
Wufoo Yes 

Pricing Details

$99 one-time payment
Free Trial Yes 
Free Version Yes 

Pricing Details

$599.00/year
Up to 3 Agents - free of charge
Up to 5 Agents - $599
Up to 10 Agents - $999
Up to 25 Agents - $1,999
Up to 50 Agents - $3,999
Up to 75 Agents - $6,999
Up to 100 Agents - $9,999
For more details, visit https://www.helpspot.com/pricing
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EachScape

Founded

2009

Country

United States

Website

eachscape.com

Vendor Details

Company Name

UserScape Software

Founded

2005

Country

United States

Website

www.userscape.com

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging Yes 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development No 
No-Code Yes 
Reporting/Analytics Yes 
Software Development No 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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