Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Move beyond merely addressing incidents and take proactive steps to eliminate them while ensuring the end user remains unaffected. With EV's Reach process automation and remote support access technologies, support agents will gain a thorough and detailed end-to-end perspective on all IT services, covering everything from infrastructure to endpoints, while enabling them to resolve issues before they can disrupt business operations. Equip your users with the most robust and secure remote access solution available. Our cutting-edge remote desktop technology allows for immediate access to users and systems, regardless of their location. Additionally, you can efficiently monitor the screen activity and health status of various machines through our multi-machine screen monitoring tool. We accommodate a diverse range of platforms and system types through various access protocols, including Citrix and Microsoft Terminal Services user sessions. Our seamless system management operates in the background, allowing you to assist users without causing any interruptions, thereby enhancing overall productivity. This proactive approach not only mitigates potential issues but also fosters a more efficient IT environment.
Description
Smarty is a modern business operations service that provides companies with a dedicated “Chief of Everything” to manage execution across all key functions. This role blends strategic oversight with hands-on implementation, covering marketing, sales, operations, and customer success. By combining AI-driven systems with experienced human operators, Smarty handles the majority of operational workload while focusing human attention on high-value decisions. Businesses no longer need to hire or coordinate multiple team members, as Smarty centralizes everything into a single, streamlined relationship. The platform supports a wide range of activities, including content creation, CRM setup, process optimization, and client communications. Behind the scenes, Smarty manages a team of specialists, ensuring that each task is handled by the right expertise without requiring user involvement. As the system learns and adapts, workflows become more efficient and tailored to the business over time. This allows companies to scale operations without increasing internal complexity or overhead. Smarty is especially valuable for founders who want to focus on growth rather than daily execution. It ultimately transforms how businesses manage and execute their operations.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Citrix Analytics
Google Chrome
Windows Terminal
Integrations
Active Directory
Citrix Analytics
Google Chrome
Windows Terminal
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EasyVista
Country
United States
Website
www.easyvista.com/products/reach-end-to-end-service
Vendor Details
Company Name
Smarty.ai
Website
smarty.ai/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback